Coleman Technologies Blog

Coleman Technologies Blog

We can give your organization comprehensive IT services and 24/7/365 live support for a predictable monthly fee. Stop stressing about technology, and start focusing on growing your business.

How to Create a Useful Employee Handbook

Tip One: Cover Everything that Your Business Requires

As you’re putting together your handbook, you need to figure out precisely what you want every member of your team to know. This will give your team the advantage of knowing what is expected of them, along with the other information that they will need to know, like:

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Are These Technologies Protecting Your Operational Security?

Let’s review some recommended technologies for you to embrace as you reopen your business.

Updated Hardware and Software Solutions

First things first—while businesses resume their operations, the chaos that will predictably ensue is the perfect time for cybercriminals to take their shot. Therefore, you need to make it a priority that all your hardware and software solutions are fully updated or upgraded as improvements are made available. In doing so, you make sure that the tools your team will use are as secure as they can be against the latest threats.

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Have You Kept Up with Your Security Audits? You Need To, Especially Now!

What Does a Security Audit Entail?

A security audit is intended to determine how effectively your business’ security is doing its job. Covering hardware specifications, your infrastructure as a whole, your network policies, the software you’re using, even how your employees behave, a good security audit will give you a complete picture of the protections and safeguards you have in place.

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Tip of the Week: How to Effectively Communicate with Your Clientbase

1.  Use the Best Tool for the Job

Your contacts should never find it difficult to reach you, so you need to make sure you’re providing them with plenty of options for them to make contact. Don’t pick between a phone number or an email address, give them both, along with a live chat feature, conferencing options, and other forms of communication. Making use of things like a blog and social media give you a great way to reach out to them first, starting the conversation.

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PCI Compliance 101

Introducing PCI DSS

With so many people using credit, debit, and prepaid gift cards to pay for goods and services, the economic ramifications of digital payment fraud, data loss, and other side effects of continued reliance on these methods of payment have led the companies that issue these cards to band together to create what is now known as the PCI Security Standards Council. Since its inception in 2006 the PCI Security Standards Council has been overseeing the establishment and coordination of the PCI DSS, or Payment Card Industry Digital Security Standard. Let’s take a look at how PCI compliance works.

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About Coleman Technologies

Coleman Technologies has been serving the British Columbia area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

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20178 96 Avenue, C400
Langley, British Columbia V1M 0B2

Mon to Fri 9:00am to 6:00pm

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(604) 513-9428

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