Coleman Technologies Blog

Coleman Technologies Blog

We can give your organization comprehensive IT services and 24/7/365 live support for a predictable monthly fee. Stop stressing about technology, and start focusing on growing your business.

How to Operate in an Environmentally-Conscious Way

Use Less Power

We’ll get the simplest habit out of the way first: don’t leave things, like lights and peripherals, powered on when they aren’t necessary. Build the habit of switching them off when they aren’t in use. It may help to label your switches to ensure the right lights are turning off at the right time.

Use Up-to-Date Technology

Modern technology solutions are another good way to reduce the amount of power that your hardware and infrastructure require. Public cloud options, like Google Drive and Microsoft Office 365, offer a dual benefit in that they not only enable remote capabilities (more on that shortly), they allow you to scale back your on-site infrastructure needs. As a result, your energy requirements are likewise decreased. The same result can come from keeping your hardware and business infrastructure (like the aforementioned lights) up-to-date, as newer technologies are more energy efficient.

Use Your Printer Less

On the subject of using up-to-date solutions, these solutions also help minimize the need to print very much at all. Using collaborative technology can therefore reduce the amount of paper waste your business produces.

Use Remote Capabilities

Returning briefly to the idea of remote work solutions, enabling your employees to operate from home is another means of reducing the environmental impact your business contributes. Not only will your office require less energy by default, there will be fewer emissions generated thanks to the reduced amount of traffic on the road from commuters.

Use Carpooling Practices

If you do require your staff members to be present in the office, encouraging them to set up carpooling groups is another way that you can help reduce the emissions they produce. After all, one car produces fewer emissions than four would, and it gives your staff time to connect, to boot.

Use Fewer Disposables

The average office has quite a few disposable options that could very well be replaced with reusable ones. Switch the paper and plastic products in the break room for washable, reusable options, down to the coffee filter. Instead of offering sugar packets and individual creamer cups, have communal dispensers that can be refilled. Will it make a huge difference? No, but it is something, and it will ultimately be less costly to your business in the long run.

Use Laptops

As the nature of the work environment has shifted, laptops just make more sense for many employees than the desktop. This is good, because laptops not only help enable remote work, they also require far less energy in comparison.

Use Recycling Resources

Finally, as you make these upgrades to your location, equipment, and processes, make sure you are properly disposing of the elements you are replacing--including your equipment. Due to the environmentally-hazardous components that are used to make them, most modern pieces of technology shouldn’t just be thrown out. Instead (once you’ve made sure that all data has been good and wiped from the device) enlist a reputable professional to ethically recycle your device and its components.

We can help you with many of these initiatives, while improving the general functionality of your business’ technology. To learn more, give Coleman Technologies a call at (604) 513-9428.

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How to Maintain Productivity when Illnesses are Rampant

Let’s go over a few solutions that can assist your business’ continuity in these testing times.

The Fear of Infection

The primary concern that comes from this specific variety of disaster is generally one of widespread infection, which makes it an uncomfortable prospect for people to congregate anywhere. This is especially true of the workplace, where papers and files were traditionally distributed (and redistributed) as work was done.

Naturally, this is the perfect storm for any illness to spread: materials being passed around, with many people together in a relatively enclosed space. With COVID-19, this is especially problematic, as the CDC believes that it is spread through respiratory droplets and close proximity to others. As a result, it is better to avoid this situation… but how could your business possibly cope with its entire staff being absent, due to either illness or preventative “social distancing?”

Fortunately, the technology exists today that allows you to see the best of both worlds.

Securely and Safely Working Remotely

Many common technologies today can be used to enable your employees to do the same tasks they would do in the office from the relative comfort and security of their own home. Let’s go through some of these technologies and applications and review why they are valuable to a remote work policy.

  • Mobile devices - If your employees are going to work productively from home, they’re going to need access to the proper tools to do it. Supply your staff with laptops or thin clients that permit them to bring their tools out of the office if need be.
  • VPN (Virtual Private Networking) - Of course, once your technology has been taken out of the security of the office, the data that it accesses can be put at risk. Utilizing a virtual private network can help decrease that risk greatly by shielding the data that is in transit.
  • Cloud solutions - Of course, in order to effectively work remotely, your data and applications need to be accessible to your team as they need them. Hosting these resources in the cloud enables your team to access them from wherever an Internet connection can be established on many different types of devices.
  • VoIP (Voice over Internet Protocol) - Communication is absolutely critical to business productivity, especially when it comes to remote resources. Without communication, you can’t expect to accomplish much at all. Certain solutions, like VoIP, allow you and your team, to maintain this communication--again, from wherever an Internet connection can be maintained.

While productivity is crucial to your business’ success, so is the well-being of your employees. Giving them the option to work remotely can help attend to both needs. For assistance with implementing the needed solutions, reach out to Coleman Technologies at (604) 513-9428.

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Considerations for Your Business Networking Setup

One of the first things you should know is what might be a part of your network infrastructure. You’ll likely be working with at least one network switch and at least one router. A network switch allows all the technology on your network to communicate with one another through network cables, while the router provides wireless capabilities and connectivity. Your modem enables you to access the Internet.

Networking Best Practices

As your network is such an important tool to your business’ success, you need to be sure that it is sufficiently prepared for this task. To do so, it will help to keep to the following tips in mind:

  • Skip the consumer level. Networking products come in a variety of “grades,” intended for consumer or business use. When equipping your business with these solutions you should only use options made for professional applications. This is because the consumer-based ones are simply not secure enough for business purposes, and likely will not be able to support your business’ needs.
  • Incorporate some redundancy. In the event that your business suffers from a disaster, you will want to be sure that your network is reliable enough to make it through and bounce back. Having a data backup and disaster recovery platform will build the redundancy you need to protect your network. 
  • Plan for future growth. Or in other words, make sure that the network you put in place can be scaled to your business’ future expansion, and that it can incorporate the solutions you will ideally grow into.

Coleman Technologies is here to assist as needed. Our team can help optimize your business’ network to best fit its needs and your professional development. To learn more, reach out to us at (604) 513-9428.

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You’d Be Surprised How Insecure Some Healthcare Providers Are

What is BlueKeep?

BlueKeep is a malware strain that was first discovered in May 2019, and was patched in short order to prevent it from becoming another situation like EternalBlue. EternalBlue was the exploit that allowed WannaCry to have such a considerable impact, especially on healthcare providers in the UK. Despite this precedent, however, many hospitals neglected to apply the necessary patches--and that isn’t even the worst part.

The worst part is that the three systems that BlueKeep impacts (Windows 7, Windows Server 2008, and Windows Server 2008 R2) share one thing in common: they have all passed their end-of-life date, and therefore no longer receive security updates.

This makes this situation a two-fold disaster. Not only have patches been released to mitigate BlueKeep, the systems affected by BlueKeep should not be in use anyways.

Of course, it only gets worse, and paints an unfortunate portrait of medical IT. A reported 22 percent of BlueKeep-vulnerable devices are yet unpatched. Worse, 45 percent of connected medical devices remain vulnerable, making things like x-rays, anesthesia machines, and other care-driven technology a risk to use.

Are you concerned about your organization’s technology?

Lean on the IT experts at Coleman Technologies for assistance. We can help any organization ensure that their technology won’t put their operations or their patrons in harm’s way. Learn more about what we can do by calling us at (604) 513-9428.

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Tip of the Week: Using Microsoft Word Templates

In actuality, you’ve used a template every time you’ve opened a Microsoft Word document… the Normal template. However, you may want to use a different template to meet your different needs. If that’s the case, you’ll need to adjust some settings as you create your document.

As you select New from the File tab, you will be presented with a few options. One of them will be Blank document, but you also have the opportunity to utilize a huge variety of other templates that can be found in the application and then downloaded. Once you have done so, select your chosen template and your new document will be generated with that template’s contents. These can include:

  • Boilerplate text
  • Styles
  • Images and logos
  • Table of contents
  • Sections that split the document into different parts, with appropriate numbering
  • Table and chart boilerplates

Of course, this isn’t a comprehensive list of your options. Feel free to explore the different templates and their options to see all that these documents can do.

Once you have a few templates downloaded, you can even edit them to better fit your needs. To do so, all you need to do is open the template you want to edit (File>Open>This PC>My Documents>Open) and make your desired changes. Once that’s done, just Save and Close.

Why Bother with Templates at All?

There are a few advantages to using templates that you should see significant benefits from, such as:

  1. Templates can be shared amongst your staff and unify your business’ style.
  2. Templates can be used to make forms much easier (and less expensive) to reproduce.
  3. Templates can reference your other applications to simplify additional tasks.
  4. Templates allow you to quickly reformat your documents if need be.

So, do you think you’ll do any investigating into templates in the future? Why or why not? Let us know in the comments, and let us know what other tips you would find helpful!

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About Coleman Technologies

Coleman Technologies has been serving the British Columbia area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

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Langley, British Columbia V1M 0B2

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