{"id":11160,"date":"2025-06-24T17:55:54","date_gmt":"2025-06-24T17:55:54","guid":{"rendered":"https:\/\/colemandev.directivesites.com\/how-managed-services-developed-into-what-they-are\/"},"modified":"2025-06-24T17:55:54","modified_gmt":"2025-06-24T17:55:54","slug":"how-managed-services-developed-into-what-they-are","status":"publish","type":"post","link":"https:\/\/colemantechnologies.directivesites.com\/?p=11160","title":{"rendered":"How Managed Services Developed into What They Are"},"content":{"rendered":"
\n

What are Managed Services?<\/h2>\n

Let\u2019s start off with a very basic description of what \u201cmanaged services\u201d are, as compared to the common impression of \u201ctech support.\u201d Whenever one thinks about \u201ctech support\u201d or \u201cIT,\u201d they\u2019re likely thinking of the break-fix version: some piece of information technology breaks or malfunctions, so IT is called in to fix it. While this proved effective enough, it also led to a lot of repeat visits\u2026 oftentimes for things that were relatively simple to fix.<\/p>\n

Managed services are a different approach, tailored particularly for small to medium-sized businesses. Instead of waiting for something to go wrong, a company will enlist a managed service provider\u2014or MSP\u2014to proactively monitor their IT to help prevent issues from impacting it. This brings a variety of benefits that we\u2019ll touch upon later. Right now, we wanted to look back and consider how this approach was first devised and deployed.<\/p>\n

The History of Computer Support and Services<\/h2>\n

As computers were first introduced into the business landscape, so-called system builders<\/em>\u2014small regional businesses that offered \u201cwhite box\u201d, or generic computers\u2014would offer other businesses their services. Large companies soon joined in, and this resulted in the prices of personal computers plummeting.<\/p>\n

To adapt, system builders quickly shifted from constructing labor-intensive computer systems to reselling what the large companies would offer, making the systems reseller<\/em> a lucrative thing to be. After all, before the Internet helped link the manufacturer to the end user, these manufacturers needed a go-between to get these devices into a customer\u2019s hands. However, as time passed, these resellers realized that they needed to do more. As a result, systems resellers phased into \u201cVARs\u201d, or value-added resellers<\/em>.<\/p>\n

Basically, VARs were computer resellers who would not only sell the machines but would also assist with the installation and networking of these systems. As the Internet became more applicable to business needs and challenges in the early 1990s, this networking (and the additional equipment needed to support it) only became more crucial.<\/p>\n

At this point, the VARs became known as the systems integrators<\/em>, as this more accurately described their function. This point in time was also the high point for break\/fix IT repair services.<\/p>\n

As the late \u201890s rolled around, IT services<\/a> were commonplace enough that providers were frequently stepping into advisory roles for their clients, making recommendations and implementing best practices. With this shift, systems integrators adopted the title of IT consultants<\/em>.<\/p>\n

Of course, as the technology used by businesses became more advanced and capable, repairing issues as they arose became less feasible. This, paired with the remote capabilities that the Internet was able to support, made the idea of proactive maintenance and online solution delivery a workable possibility.<\/p>\n

Thus, managed services<\/a> were born, with service providers delivering up-to-date and optimized solutions in exchange for a set monthly rate.<\/p>\n

What Do Managed Services Entail?<\/h3>\n

Nowadays, managed services have risen to become the preferred choice for businesses in the know, thanks to the improvements that these businesses see to their productivity and operations. With a single provider attending to all a business\u2019 IT-related needs, working with a managed service provider has shown to have clear operational benefits.<\/p>\n

At Coleman Technologies, our team of professionals is proud to provide the best managed services that businesses could ask for at a reasonable, all-inclusive rate. Interested in learning more about our services? Reach out to our team by calling (604) 513-9428 today.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

What are Managed Services? Let\u2019s start off with a very basic description of what \u201cmanaged services\u201d are, as compared to the common impression of \u201ctech support.\u201d Whenever one thinks about \u201ctech support\u201d or \u201cIT,\u201d they\u2019re likely thinking of the break-fix version: some piece of information technology breaks or malfunctions, so IT is called in to […]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[39,40,50],"tags":[],"class_list":["post-11160","post","type-post","status-publish","format-standard","hentry","category-it-services","category-it-support","category-managed-service"],"_links":{"self":[{"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=\/wp\/v2\/posts\/11160","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11160"}],"version-history":[{"count":0,"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=\/wp\/v2\/posts\/11160\/revisions"}],"wp:attachment":[{"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11160"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11160"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11160"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}