How do you know when it\u2019s time to fire one of your vendors? Better yet, how do you know when you\u2019re better off firing your IT vendor to find a better option? These kinds of situations can be stressful, but they\u2019re not impossible. We\u2019re here to help you make the call, as well as to offer a better alternative that saves you time, energy, and money.<\/p>\n
<\/p>\n
It\u2019s in the nature of vendors to make it hard to cut the cord. Most vendors want<\/em> to create this dependency on their services, which makes it hard for your business to make the call\u2014fiscally and emotionally\u2014to leave. If your vendors are making running your business difficult, it\u2019s worth exploring other options.<\/p>\n How much transparency is involved with what happens on the vendor\u2019s end? Do you trust that your services and resources are delivered to you just because you pay for a service? It\u2019s your right to know what you\u2019re paying for and how it all works for your business.<\/p>\n Your vendor should be asking you for access to resources, not the other way around. If you\u2019re not the one in control of your account passwords, then you need to take action now and drop your IT vendor for one that understands you should be in control.<\/p>\n If you ask your vendor for a list of what they provide for your business, they should be able to offer a description of their services, complete with their protocols and standards. If they can\u2019t accommodate this simple task, then you should seek assistance elsewhere.<\/p>\n Some vendors want to keep you in their ecosystem, even if it means plugging their obscure specialized software that only partially meets your business\u2019 needs. They want you to depend on their services, and any attempt to reach beyond their purview might be met with resistance.<\/p>\n If you want to dodge all of these issues and adopt a healthier way to work with your IT vendor, we recommend you work with Coleman Technologies. Here\u2019s why.<\/p>\n We practice the golden rule of business: the customer is the main character of the story, and everything we do is in service to our clients. Here are some of the processes and procedures we\u2019ve adopted to ensure we\u2019re meeting your expectations on all fronts.<\/p>\n We work within industry standards and use proven technology solutions that have been accepted into the mainstream. You won\u2019t find any homebrew solutions here; we\u2019ll make things easy and simple, and as always, you\u2019ll have full control over your data and credentials while we do everything in our power to optimize for your business\u2019 specific needs.<\/p>\n Our documentation will cover everything<\/em> for your business, including its network makeup, hardware inventory, software licenses, admin credentials, and standard operating procedures. You\u2019ll always know what we are working with, why, and how.<\/p>\n You\u2019re the owner here; we just manage the technology and help you use it. You\u2019ll always have access to the tools and solutions we implement, no questions asked, and every license is registered to your business, so you\u2019ll never be in danger of losing it.<\/p>\n While we certainly hope you wouldn\u2019t want to leave our service, we understand that it\u2019s a business decision made in the best interest of the company. Our final act as your IT provider, even on your way out, is to help you be as successful with your transition as possible.<\/p>\n Of course, we\u2019ll do everything we can to make you not<\/em> want to leave. We\u2019ll work hard to ensure your business has an amazing experience with Coleman Technologies. At the end of the day, we\u2019re invested in promoting our partnership and in your business\u2019 success\u2014and we want you to feel this in every interaction you have with our team.<\/p>\n Learn more about Coleman Technologies and our services by contacting us at (604) 513-9428 today.<\/p>\n","protected":false},"excerpt":{"rendered":" How do you know when it\u2019s time to fire one of your vendors? Better yet, how do you know when you\u2019re better off firing your IT vendor to find a better option? These kinds of situations can be stressful, but they\u2019re not impossible. We\u2019re here to help you make the call, as well as to […]<\/p>\n","protected":false},"author":22,"featured_media":13902,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[318,319],"tags":[352,312,365],"class_list":["post-13896","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-coleman-technologies-blog","category-best-practices-blogs","tag-it-services","tag-managed-service","tag-small-business"],"_links":{"self":[{"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=\/wp\/v2\/posts\/13896","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13896"}],"version-history":[{"count":2,"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=\/wp\/v2\/posts\/13896\/revisions"}],"predecessor-version":[{"id":13924,"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=\/wp\/v2\/posts\/13896\/revisions\/13924"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=\/wp\/v2\/media\/13902"}],"wp:attachment":[{"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13896"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=13896"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/colemantechnologies.directivesites.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=13896"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}The 4 Signs of an Untrustworthy IT Vendor<\/h2>\n
You Aren\u2019t Privy to the Backstage Details<\/h3>\n
They Have Access to Credentials That You Don\u2019t<\/h3>\n
Documentation Isn\u2019t Available When It\u2019s Needed<\/h3>\n
You\u2019re Pressured Into Using Proprietary Tools<\/h3>\n
Our Difference<\/h2>\n
Complete Transparency<\/h3>\n
Comprehensive Documentation<\/h3>\n
Full Ownership of Your Data<\/h3>\n
We\u2019re Here to Help Your Business, Not Hold It Hostage<\/h2>\n