Coleman Technologies Blog

Coleman Technologies Blog

We can give your organization comprehensive IT services and 24/7/365 live support for a predictable monthly fee. Stop stressing about technology, and start focusing on growing your business.

Vendor Relationships Could See Strain


Your vendors are a big part of your supply chain, and when you have to make alterations to it to ensure that you are able to meet demand, but also operate within the parameters of your budget, it can be a difficult conversation if you are forced to cut back on, indefinitely pause, or eliminate, a product or service you use in your business’ day-to-day operations. Today, we thought we would tell you why our vendor management service can be an indispensable tool when tough decisions have to be made. 

About Vendor Management

Every industry has a certain amount of vendors they deal with; and, if they work with computers they have their IT vendors as well. At Coleman Technologies, we have identified the time speaking and negotiating with, and fielding calls from vendors as a major time waster for the modern decision maker.  

You may not think so, but you spend a lot of time dealing with your vendors. Besides the conversations you have when you are ordering something from them, they command your attention for additional sales calls, they send you endless emails and mailers, and they even use outreach to try and expand their own marketing efforts using you as a referral.

Our vendor management service is designed to manage your technology accounts to keep them from taking up your precious time. Moreover, our consultants typically have prior relationships with many of the companies you would have to deal with, an often fortuitous side effect of having Coleman Technologies handle vendor management for you. Sure, you may see a reduction in spending, but what you will definitely see is more time to focus on your business. The more time you spend focused on your business, the better your business can become. 

COVID-19 and Cost Reduction

With the COVID-19 global pandemic altering the way businesses have to function, you may find yourself having to pause or eliminate non-essential expenses while you can navigate the reduction in revenue. According to the Wall Street Journal, as of April 7th, 29% of the American Economy is shut down. Similar situations are facing business in the UK and Australia. 

If yours is a business that needs to pick-and-choose which services to retain (and which to eliminate), the phone calls to your vendors can be pretty rough. With the vendor management service, you don’t need to make those calls. All you need to do is tell Coleman Technologies’s consultants what services you will be pausing or eliminating and we’ll handle it. If your business has been especially hit hard by the stay-at-home orders, having a professional and trustworthy team of people representing your business will give you the peace of mind that your business is looked after.

What’s more, when this situation is over and you decide to reactivate services, our consultants will not only make the calls and handle the product and service delivery, we will also advise you how to best use your technology budget to meet your business demands in the new frontier. 

We take pride in being a company that works hard for our clients, even if that work is tough. Call us today at (604) 513-9428 to set up a consultation to learn more about how we can help your business get through this situation. 

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4 Ways a Managed Service Provider Can Help Your Business




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How much does your business rely on technology to keep your organization running forward? As business technology becomes more complex, it’s becoming increasingly popular for organizations to have their own internal IT departments to manage and maintain it. Yet, small businesses don’t often have the necessary funds for such a feat. How can your company afford quality IT service? You can start by pursuing managed IT solutions from a managed service provider.

Unlike break-fix IT solutions, which depend on your technology breaking down, managed IT solutions aim to keep your technology in proper working order, as well as take action to proactively treat issues before they become long-term problems. Here are some of the best ways that managed IT can help your organization take better advantage of its technology.

Guaranteeing Flexibility

Let’s say that you choose to hire more employees for a specific department of your business. This means that you have more users, which can lead to more software licenses needed, more email accounts to archive, more endpoints to secure, and much more. Basically, as your workforce needs change, so too must your managed IT service agreement. Coleman Technologies offers scalable solutions that can be customized to fit the needs of your business.

Supplementing In-House Maintenance

Let’s say that you do have an in-house technician or a small group of workers dedicated to IT maintenance. They might be able to get most of their work done, but generally speaking, your in-house technicians probably have their hands full. They might have their hands full with acting as help desk support, or they might be too busy maintaining the status quo to help the everyday worker with their technology. A managed IT provider helps to augment and work beside your in-house team to create greater success for your organization as a whole.

Working with Your Vendors

You work with a lot of vendors to give your company the access to the products your organization needs to be successful. This includes hardware vendors for your workstations and server units, software developers for all of your productivity suite needs, and any other service providers that you have. Reaching out to all of these can be time-consuming, which is why managed service providers like Coleman Technologies offer vendor management services to create a single point of contact to keep your attention on your business and not your vendors.

Improving Operational Efficiency

Your business will generally function better by working with a managed service provider. The reason for this is simple: hands-off IT maintenance that takes up little, if any, of your time. Coleman Technologies can remotely monitor and maintain your business’ technology infrastructure to provide as much of a hands-off approach to IT maintenance as you can get. To learn more about what Coleman Technologies can do for your business, reach out to us at (604) 513-9428.

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About Coleman Technologies

Coleman Technologies has been serving the British Columbia area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

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Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

20178 96 Ave C400
Langley, British Columbia V1M 0B2

Mon to Fri 7:00am–5:00pm

[email protected]

(604) 513-9428

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