The effectiveness of your business’ IT security is largely contingent on how your IT operates. As a result, it is extremely important to ensure that your staff understands the role they play in protecting your business’ assets. This month, we discuss what you should prioritize when putting together a security training platform; an essential part of any business’ attempts to keep their IT secure.
Businesses need to adjust their technology to meet their operational goals. Oftentimes, this can be the difference between loads of inefficiency and things going smoothly. Unfortunately, it isn’t always easy to ascertain where your business should spend its capital. Let’s take a look at how you can match your technology with your operational goals.
We live in an era of upgrades. Consider how often people upgrade their smartphone. Do you give the same care and attention to your business’ technology? Oftentimes users ignore the signs that it is time for an upgrade even when they are crystal clear, just saying to themselves, “I’ll get by just fine.”’ This is not the mentality that will help you move beyond your current productivity. You need to be able to identify when older devices are holding you back and take steps toward replacing them with better, more powerful ones.
Before we start, we should identify the parts of the business where IT is typically deployed. The purpose of IT is to make operations more efficient, allow for collaboration, automate simple aspects for cost reduction, protect business against disaster and more. The most important role that IT has in any business is as a worker interface. Most workers today work exclusively with digital systems and when they are deployed with purpose it can provide a standardized working experience where people can get more things done and collaborate more effectively.
It’s the cloud.
Specifically, software-as-a-service (SaaS).
In order to understand SaaS, you definitely need to have a cursory understanding of the concept of cloud computing. Basically—for you that don’t know—cloud computing is the use of servers hosted in data centers to provide your business (or individuals) the computing they need through the Internet. It’s as simple as that. Companies create data centers where any business can get the processing, the data storage, the services, and the software utilities they need. Software-as-a-service represents the last part of that. Basically, if you need a piece of software, you can now get it in the cloud.
For the very small business—that is the mom-and-pop shop and the sole proprietorship—social media can be the major marketing outlet for your business. In fact, many bootstrapped startups and extremely small businesses will use Facebook as their exclusive hub for marketing outreach. Since these businesses often don’t have the capital to commit to large content-driven marketing initiatives, social media gives them a way to get their brand out there at a modest cost.
Mobility is becoming a critical component for small and medium-sized businesses largely due to the demand brought by employees. Today, where most tasks can be completed with the use of a smartphone, it creates the kind of scenario that gets employees asking, “Why not?”
Buying workstations isn’t like buying a new computer for yourself. First of all, it doesn’t have the same amount of joy attached, unless you get a really good deal on bulk machines. It still can be a good time, however. Let’s take a look at some of the basic considerations that you need to weigh when buying workstations for your company.
Recently, as technology has been implemented, and its price has dropped, small businesses are now beginning to use “big data” to improve the way their business functions. Data services are just that, services that involve the structuring and securing of data. Let’s take a look at a couple that are changing the face of business.
As states have mandated that businesses either close or move operations offsite for the well-being of their employees and clients, many people seem to have been caught off-guard by the duration of these orders. As a result, many businesses have since shifted from a “shut down and wait it out” strategy to trying to do whatever they can—which, for many, is implementing a remote workforce.
Let’s review some recommended technologies for you to embrace as you reopen your business.
First things first—while businesses resume their operations, the chaos that will predictably ensue is the perfect time for cybercriminals to take their shot. Therefore, you need to make it a priority that all your hardware and software solutions are fully updated or upgraded as improvements are made available. In doing so, you make sure that the tools your team will use are as secure as they can be against the latest threats.
To keep your IT working for you, you need control over it. You need to know when a piece of hardware was purchased, who set it up, and when it was last maintenanced. You need a strategy to protect the hardware and the data. You need these because you have made huge investments into this technology, why wouldn’t you spend money to protect it? Moreover, isn’t it easier to get the answers you’re looking for when there are extensive records kept?
Instant messaging is a handy utility for any team to have at their disposal for the brief messages that coworkers must send to one another throughout the day. Not only is it more efficient than checking and responding to endless emails throughout the day, it allows the message’s recipient to stay more focused on their task. After all, instant messaging and texting has hardwired us to switch more efficiently between tasks when we deal with these kinds of quick messages.
After all, by leveraging the cloud, a company can take advantage of up-to-date and reliable solutions and resources with no added maintenance needs, and the cloud’s flexibility is extremely well-known. Whether your employees are working in the office or from home, the cloud allows them to access and collaborate upon the same documents with the same resources.
Here, we’ll go over the steps you need to take to adopt these capabilities in a hurry, with the help of an MSP like Coleman Technologies.
With so much relying today on shared information and collaboration, the capability to communicate internally and externally is something that any business needs to have. Small businesses especially have greater access to the tools that can provide this capability, such as:
-as-a-Service
Businesses of all kinds are starting to outsource various responsibilities and needs to external providers. When you see something-or-other offered “as-a-Service,” it basically expresses that this opportunity is being offered. By getting something as-a-Service, a business is able to scale that responsibility to your needs and budgetary abilities.
One of the first things you should know is what might be a part of your network infrastructure. You’ll likely be working with at least one network switch and at least one router. A network switch allows all the technology on your network to communicate with one another through network cables, while the router provides wireless capabilities and connectivity. Your modem enables you to access the Internet.
As your network is such an important tool to your business’ success, you need to be sure that it is sufficiently prepared for this task. To do so, it will help to keep to the following tips in mind:
Coleman Technologies is here to assist as needed. Our team can help optimize your business’ network to best fit its needs and your professional development. To learn more, reach out to us at (604) 513-9428.
The invention of the radio in the late 19th century and the development of the medium in the early 20th century has more to do with modern day cellular devices than you’d think. As with most new technologies, two-way radio was used by militaries, used in the late stages of WWI, throughout the Russian (and October) Revolutions, and into the Spanish Civil War. Mobility allowed for enhanced communications, but that is a long way from the iPhone 11.
Over the next half-century, it became the go to mass communications method, effectively making it the first wireless consumer device. In fact, over 95 percent of American households had one by the end of WWII in 1945. Radios then went mobile. The development of the portable radio was the first time people understood the convenience of having portable technology. The worldwide reliance on the medium was incredible. In the 1950s, it took the television (a drastically superior medium) over a decade to supersede the radio as the predominant technology of the time.
In the early 1970s, technology had reached a point where the idea of a mobile phone was being bantered around. Prototypes were made, and the technology worked! The first set of wireless phones were added to luxury cars and train cars and other places where affluent people could take advantage of the technology.
The first cellular phones, the 0G generation were introduced to the market in the late 1970s. Meanwhile, personal computers were trending upwards.
Amazingly enough, it would take almost 40 years before the trajectory of the two markets would intercept.
In the early 1980s, something changed. Cellular technology began to improve, as did the form factors of mobile devices. In 1984, the Motorola DynaTAC 8000X Advanced Mobile Phones System was introduced. The phone, which weighed in at a whopping 28 ounces, cost $4,000, and took 10 hours to charge for 30 minutes of talk time. Irregardless, the device, and others of that era had great demand. Motorola sold around 1,200 phones in 1984 alone; and, based on that success, innovation was priority number one.
It took until 1981 for manufacturers to develop anything resembling what we would call a mobile PC. The Osborne 1 was the first, but it wasn’t practical at about the size of a suitcase. The Epson HX-20, a PC that had a four-line display and used a microcassette to store data, would forever be known as the very first true laptop.
Just like cellular phone technology, the innovation of the laptop was moving faster.
By the mid-90s, mobility had started to become a priority for consumers. The huge, brick-sized cellular phones of the 80s were replaced by smaller, more portable devices. They also dropped significantly in price. Cell phones such as the Nokia 5110 made cellular calling commonplace.
On the mobile PC front, the laptop form factor of the ‘90s largely resembled the laptops we use today, the first touchscreen devices started to pop up, and mobile networks started to become better at transmitting data.
In the same era, major PC manufacturers began to make laptop computers. These devices regularly fetched $3,000 or more. Once supply started reaching the public’s insatiable demand for these devices, there was a rapid reduction in price. Device manufacturers such as HP, Dell, and Compaq took advantage of the computing boom, and grew quickly.
Cameras started to show up on devices in the late 1990s. It became obvious that cell phone device demand, as well as access to the brand new World Wide Web was pushing innovation. As a result, each year it seemed as if the new phones were getting more features, were better constructed, and dare I say, smarter.
In the dawn of the 21st century, more and more people had a cell phone. Constant innovation of hardware, software, battery technology, and more were powering a technology boom like the consumer world hadn’t seen since the advent of the color TV.
At this time, device manufacturers such as PALM, Nokia, and Apple started putting together the smartphone; devices that could function like a computer in your pocket. Then, in 2006 Steve Jobs unveiled the iPhone. The launch of Apple’s iPhone in 2007 set the standard for what consumers would come to expect from their devices.
Luckily for consumers, the establishment of the iPhone was quickly followed by ‘copycats’. Dozens of other electronics companies started to put together smartphones. The companies may change, but this competition is still raging away today. Today there are 3.5 billion smartphones, most of which are powered by the Apple App Store and the Google Play Store. With millions of apps on each, the smartphone is now the predominant computing device in the world.
Today, the manner in which we communicate, collaborate, and compute has completely changed. These devices have changed the way that people can be productive. This uptick in mobility has helped develop the following changes:
The smartphone is one of the best tools you can use. Today’s options are more powerful than ever. For more information about how to maximize your business’ productivity through mobility call the professionals at Coleman Technologies today at (604) 513-9428.
Most businesses use some type of management program to streamline things. Whether that be a simple Customer Relationship Management (CRM), a more intuitive Professional Services Automation (PSA), or an end-to-end Enterprise Resource Planning (ERP) software, your company relies on software to get the job done.
Today, there is an opportunity to mix your business' production software--whether it be communication integration, file sync and sharing, another form of back-end integration, or a customer-facing application--with your management platform. Planning an integration like this can have big benefits, especially if you are beginning to use analytics to help you make critical business decisions. After all, the whole point in integrating your various business components is to make data flow better.
The main hurdle to accomplishing this is, of course, how do you go about getting this done? If your organization doesn’t have on-staff developers, outsourcing your integration project quickly becomes your only recourse. If you are going to pay someone outside your company to connect your proverbial pieces, then you need to have an idea of what you want to accomplish ready when you start the relationship. It is essential that the outsourced developer knows your needs, and that you provide them with tools and access needed to complete, and thoroughly test, the integration. Most simple integrations can be done cheaply, and can provide massive returns on your investment, while larger integrations may not see the immediate return, but over time can provide massive cost-and-time-saving benefits.
Speaking of benefits, we’ve already touched on the main benefit of software integration: Unimpeded data flow. Integration can also result in:
According to one study, small businesses that build a completely integrated suite can boost sales by upwards of 12 percent, reduce overhead by increasing inventory reporting, and increase revenue-creating situations by almost 50 percent.
If your organization has seemingly tried it all to boost productivity and efficiency, you may be missing out on a great way to improve both, while also providing a way for businesses to better plan for the future. Do you think that integrating your business’ software will help your business? Leave your thoughts in the comments section below.
The first technology that anyone who's anyone in the technology industry has their eyes on is 5G. If you were to think of a technology that would transform business, 5G might not be on the top of your list, but, rest assured, it will completely alter society, so businesses will be affected. What is 5G? It’s the long-awaited fifth generation of wireless connectivity that is promising ubiquitous gigabit speeds for everyone. While most of the hubbub surrounding 5G has been about sating people’s need for download speeds and autonomous vehicles, the technology will bring big changes for businesses.
As far as the business goes, 5G will reduce latency to the point where all of the smart devices that have been introduced over the past half-decade can effectively communicate. This presents more dynamic options to use smart technology for business purposes in and out of the office. Since data transmission will see less latency and higher speeds, data and services should be seamless.
At CES, plenty was made of 5G as a mobile-centric technology, but a lot of the technology that was on display at CES shifted past the smartphone and onto devices that are aimed at improving business. Cutting edge computers, apps, networking equipment, and things (a whole lot of things) aimed at impressing CIOs and decision makers with advanced functionality and speed, were on display throughout the event. From supply chain management to transportation to (of course) mobility, the innovators at CES touched on a large cross-section of improvements 5G is going to make for businesses and at home.
Businesses have been pretty aggressive over the past couple of years implementing tools that claim to have some type of machine learning or artificial intelligence to improve many aspects of their business. The technology has been used liberally to improve customer service, optimize operations and logistics, even to predict customer behavior. Even in its relative infancy, the applications for these technologies seem to be vast.
At CES, visitors got a look at all types of new ways that businesses are going about using these technologies. One of the most impressive uses of these technologies is in new logistics tools. Between the use of autonomous vehicles that speed up businesses and lead to fewer shipping costs, and computer vision that provides transparency in the acquisition and viability of resources, AI is at the center of business-specific applications that will make it to market in 2020.
At an event called the Consumer Electronics Show, it stands to reason that it would be a treasure trove of new and useful technologies (or in the case of CES 2020, technology-fueled “things”) on display. The consumerization of IT has been ongoing for the past several years, and businesses have reaped the rewards of this.
At CES, the whole event is dedicated to pushing the consumerization of IT. New solutions to problems, new products incorporating innovative technology, and strategic technology rollouts aimed to take advantage of other innovations were all over CES 2020. New computers, including the first look at some 5G-capable ones, are some of the more noteworthy of the event; and, are definitely aimed to catch the attention of CIOs and other business decision makers.
With so many prototypes being unveiled at CES, it’s hard to maintain that this technology will even make it to market, let alone be available any time soon. If you want to learn more about CES 2020, visit the event’s website at https://www.ces.tech/. For more great technology-centric articles aimed to help your business, return to our blog soon.
Coleman Technologies has been serving the British Columbia area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.
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