If yours is like other businesses, you have a lot of different kinds of employees. Even your happiest employees get dejected when they can’t perform their normal job responsibilities. Some employees will take downtime as an excuse to put their feet up and collect their hourly pay, but most of your workers come to work to work and will grow impatient with large swaths of downtime.
Downtime can mean many things, but it generally means any situation where your business cannot function like it’s supposed to due to drastic issues such as a data breach, a natural disaster, or hardware failure. In many cases, the reason why your business isn’t functioning is irrelevant, as the fact of the matter is that you’re suffering from downtime that could have been prevented with the proper action.
As you may have guessed, it’s not always about what caused your business to experience downtime, but what you can do to keep it from happening in the future. It’s times like these when learning a little bit about your business’ shortcomings and failures can be beneficial. You need to have measures in place to keep disaster from striking.
We can use a simple situation, like an electrical outage, to showcase just how damaging downtime can be. Imagine a situation where your employees can’t get anything done due to a power outage keeping them from using their devices. Maybe they are sitting around and chatting. It’s difficult to put the blame on them, since they’re not the ones that control the weather.
This particular situation shows just how much your organization relies on technology, and it’s incredibly important to make sure it remains functioning. If your technology fails, you lose out on possible revenue, providing support for clients, and being productive as a whole.
Plus, fixing your technology will take a heavy toll on your business’ budget. If you’re replacing a piece of hardware like a server unit, you’ll be forced to shell out just to get back in proper working order. On the other hand, if you were to proactively maintain these devices, you can prolong their lifespan and mitigate costs associated with downtime.
Proactive technology maintenance is key to ensuring your organization doesn’t suffer from downtime. With the right solutions, your business can actively prevent IT issues from impacting operations. To learn more, reach out to us at (604) 513-9428.
Coleman Technologies has been serving the British Columbia area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.
20178 96 Avenue, C400
Langley, British Columbia V1M 0B2
Mon to Fri 9:00am to 6:00pm
