Coleman Technologies Blog

Coleman Technologies Blog

We can give your organization comprehensive IT services and 24/7/365 live support for a predictable monthly fee. Stop stressing about technology, and start focusing on growing your business.

3 Strategies to Help Your Business Get Smarter

3 Strategies to Help Your Business Get Smarter

If you truly want to run your business effectively, it all starts with understanding how its costs break down. If you are armed with this knowledge, you can make better decisions about solution procurement and operations management. Let’s examine how you can cut costs without harming your business in the process.

0 Comments
Continue reading

A Few Budget Options for Your 2020 Smartphone Search

Past Flagship Phones

We should start by mentioning that some of the best options are actually purchasing flagship phones from the past couple of years. Most flagship smartphones from 2018 have the same specs as many of the mid-range phones today so they can be had at a budget price point. These devices tend to not only have comparable specs, they typically have superior build quality, run on better processors, and offer a user experience in line or better than the experience they would get on some budget smartphones. 

0 Comments
Continue reading

Flip and Fold: Innovative New Smartphones

Samsung Galaxy Z Fold2

Samsung’s major contribution into the folding smartphone market is the extraordinarily expensive Galaxy Z Fold2. While the device is impressive with its two full displays and three camera sets, there are some questions about who this device is for. 

0 Comments
Continue reading

Small Businesses Make Progress with Managed Services

What is it to be Proactive?

It’s all about preventing issues and risk. Being proactive is simply action taken after a risk assessment. Many times, risk is inherent, so being proactive is just managing situations to keep risk at bay. It goes without saying that taking proactive steps, especially in business, can be some of the most effective strategies to get ahead. Why is this? It comes down to time. 

0 Comments
Continue reading

Technology that Helps Stretch Capital

Difference between Cost and Value

The first thing that should be understood when looking to make your operational capital go further is the difference between the cost of something and its value to your business. Obviously, for the big purchases, you do your best to understand the potential value of the investment, otherwise you wouldn’t pull the trigger on it. Today, it’s important for businesses to look for value in every single investment they make. This means making cuts to even long-standing programs that aren’t essential to the business. 

0 Comments
Continue reading

Is VoIP Really More Cost Effective?

What is Voice over Internet Protocol?

Traditionally, telephones work by sending electricity through the phone wires and phone lines and having it converted back into sound. Today, they have figured out how to do the same process through the Internet. Sounds are sent as data packets over Internet wires and then they are unpacked to make sounds again. VoIP is the product that has come from this innovation. Basically, where you once had to have an expensive business telephone system hardwired to your place of business, you can now do the same for a fraction of the cost by using your company’s bandwidth to send and receive calls.

How Does VoIP Work to Save Me Money?

VoIP presents several options that work to save your business money. They include:

You’re Paying for One Less Thing

Your business telephone system has worked, but the cost is high. Of course, you’ve needed it, but today, VoIP offers just as much in the way of features as a dedicated telephone system, but it does it through your Internet connection; a service that you almost assuredly have and use regularly. 

VoIP is Easier

Since VoIP is delivered via your Internet connection, your staff no longer needs additional infrastructure--such as a wired connection for every phone--to be able to make calls. You can scale your hosted VoIP solution up and back as you need. What’s more, for many solutions you can utilize your staff’s personal devices as reliable work phones through the use of a mobile app. That’s much easier.

VoIP is More Efficient

Most VoIP solutions enable you to provide them with an auto attendant feature that provides directions to callers. This reduces the time that people need to be on the phone. Clients get connected with the person they are calling, while employees won’t need to deal with their phone ringing and causing interruptions.

There are many other benefits to VoIP solution. If you would like to learn more about implementing VoIP and saving money in the process, reach out to Coleman Technologies at (604) 513-9428!

0 Comments
Continue reading

How a Data Backup Can Be Used, No Disaster Necessary

There are several aspects of a backup and recovery strategy that business owners (who do see reason to implement one) have to square away. By breaking the strategy into three core parts, your organization can secure a positive ROI from a backup and recovery system that, with any luck, you’ll never have to use.

Data Backup
Deciding on a backup platform is obviously the first step in the process. There are several strategies a small business can use to cover its assets. They could use cloud storage, network attached storage facilities that use hard disk drives or tape backup drives, or even a manual system where people protect the data by backing it up to a hard drive and then take a copy with them when they leave. No matter what platform you choose to utilize, you have to understand that if you look at your data as an asset, it stands to reason that you would want to protect as much data as you can. At Coleman Technologies, we offer a comprehensive backup and disaster recovery service that utilizes network attached storage that pushes copies to the cloud in real-time. This not only provides the kind of data redundancy every organization needs, it allows our clients to thoroughly plan their data recovery strategies.

Before we go into recovery, we’d be remiss not to mention that some data simply isn’t important. Small businesses often have a lot of data they collect but don’t do anything with, so it just sits on their infrastructure taking up space. Some businesses look to data analytics to cut down on dark data, but for the small business that doesn’t have a backup strategy, it might just be putting the cart before the horse.

Data Recovery
If you are looking for a positive ROI, this is where it begins. A business needs to establish acceptable parameters for the recovery of their data. To do this, an organization is going to have to establish what are known as their recovery point objective (RPO) and recovery time objective (RTO). Before we elaborate, we should say that if you are in a position where you need to restore a large portion of your data--whether it be because of malware, natural disaster, sabotage, or blatant negligence--you absolutely have to have these plans made (and tested).

The recovery point objective defines how much data your business could reasonably afford to lose in order to be able to sustain operational effectiveness. Recovery time objective is the maximum time you believe you can go without your data before your business fails. Each figure isn’t static throughout your business. Some of your data is more important than other data, of course, and has to be weighted this way. Therefore, some systems that hold more crucial data will have different RPOs and RTOs than less critical systems.

How the System Provides a Calculable ROI
This is where you can put it all together. How do you calculate the return on investment on systems that you hope you will never ever use?

  • Establish your organization’s hourly realized revenue. To do this you take the amount of revenue your organization has taken in over the past year and divide it by the total working hours you and your staff have logged for that time.
  • Figure out how much you would stand to lose both with and without a backup and recovery system in place.
  • Multiply the hourly realized revenue with both scenario-specific figures you’ve calculated in step 2 and take the difference. This number represents the total avoided loss, in dollars.
  • Finally, plug that figure into this formula to measure your backup system’s ROI:

ROI = (Avoided loss - Cost of backup and recovery system x 100%)

Without a disaster hitting your business, you may think that backup and recovery strategies are a waste of time and resources, but the ROI is clear.

If your business is looking for a backup and disaster recovery solution that can seriously save your business in the event of a disaster--something no ROI calculator will ever tell you--call the IT professionals at Coleman Technologies today at (604) 513-9428.

0 Comments
Continue reading

About Coleman Technologies

Coleman Technologies has been serving the British Columbia area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

get a free quote

Recent News

If you feel like you have too many browser tabs open at any given time, then you'll be happy to know that you can sometimes save certain browser tabs as a standalone application on your device. This will give them their own icon and make accessing th...

Contact Us

20178 96 Avenue, C400
Langley, British Columbia V1M 0B2

Mon to Fri 9:00am to 6:00pm

support@coleman.biz

(604) 513-9428

Coleman Technologies Inc Proud Member of

Image
Image
Image