Coleman Technologies Blog

The Number of Monitors

Do you have more than one monitor for your home PC? Most people don’t, which is why having a second one is all the more interesting once you get to a work environment where it’s practically necessary. Having more than one monitor can dramatically improve your productivity by spending less time moving applications around and having multiple applications open without needlessly complicating the screen.

Utilizing multiple monitors is so common these days that most desktops will support it right out of the box. You need to check to see if your desktop comes with two or more ports first, though. You’ll see several options for connecting displays to your computer, including the following:

• VGA/DVI: These older connections consist of a plug with little pins that need to be connected and tightened with screws. Older monitors will use these connections, but most desktops will have at least one VGA port to ensure compatibility with these connections.
• HDMI: HDMI is the type of connection used by flat-screen televisions, modern game consoles, and Blu-Ray players. As such, you can assume that it’s pretty standard these days.
• DisplayPort: DisplayPort is similar to HDMI, as it’s another cable that can carry video and audio. DisplayPort will eventually become the standard, but for your purposes, you might as well consider HDMI and DisplayPort the same. The only reason not to is if you look into the finer details of these cables.

Budget desktops will require that users examine how many ports are available on the device. It would stink to get the wrong kind of monitor because you thought you had a port for that particular type. Some types will also require connectors or adapters, so be sure to do your due diligence before purchasing a monitor.

Integrated Video vs Dedicated Graphics

Integrated video simply means that your computer processes video and graphics from hardware that is built in on the motherboard rather than a dedicated graphics device, like a video card. Most office PCs don’t need dedicated graphics, but they are helpful for video editing and gaming. Of course, this is also where the price starts to increase. High-end graphic cards can cost anywhere between $500 to $1,500.

Most graphic card chipsets have multiple models, and with so many companies out there selling their own brands of hardware, purchasing a graphics card might seem a little intimidating. While you don’t have to worry about things like 3D rendering or video editing (unless you’re making a gaming or video editing rig), the graphics card that comes with your desktop’s hardware will likely be adequate.

Are You Purchasing Monitors for Your Desktop?

With so many options to consider, we want to outline some of the important specs you’ll need to focus on when looking for a monitor:

• Resolution: The resolution of a monitor is how many pixels the monitor will display. Most desktop monitors display at a 16:9 display ratio, or “widescreen.” This is the current standard, though there are other ultra-wide monitors that utilize either HD, FULL HD, Ultra HD, or 4K to break the mold.
  • HD: In a bizarre twist of fate, HD is actually the low-end of the spectrum, displaying its best on small screens. This resolution tends to be known as 720p, and it’s the go-to display for budget laptops.
  • FHD: Full HD is known as 1080p, and it’s the most common resolution you’ll see. It’s the one that you should focus on finding whenever possible.
  • UHD: Ultra HD is a pixel resolution of 3,840 x 2,160. This might not be available on low-end desktops without dedicated graphics cards, or at least integrated video that supports higher resolutions--particularly if you’re using multiple monitors.
  • 4K: 4K is technically a higher resolution that UHD, though some people think that it’s roughly the same thing. These displays are much more expensive than the average office needs, and they are only particularly useful for high-end gaming, video production, graphic design, or other visual tasks. Budget hardware often times won’t even support 4K, although this is a trend that is slowly being broken down.
• Refresh Rate: The refresh rate is measured in milliseconds. This is a statistic that measures the speed that your monitor can update its image. High refresh rates give the impression that the time between you moving or clicking the mouse and the time it takes for the computer to register the movement is delayed. This was a much bigger problem in the past but suffice to say that it’s not as big of an issue in today’s environment, unless you are a gamer.

Coleman Technologies can help you determine the best options for your display needs. To learn more, reach out to us at (604) 513-9428.

Regularly, when a business is searching for ways to move their operations forward, there is a little hand wringing on how to do so. Every decision your business has to make comes with a price tag, and the more that you can do without spending a lot of money, the more value you are going to see. For this week’s blog, we thought we’d take a look at some actions you can take with your technology to ensure that your business is going in the right direction.

Procurement and Deployment

When you are looking to upgrade your business’ technology, cost is likely the most important variable. This leads to a tendency to prioritize smaller investments that don’t necessarily cost your business a lot of money. Unfortunately, any value-creating piece of hardware or software is going to take a substantial investment for your business. Fortunately, there are options out there that give decision makers options on how these investments are made. 

Traditionally, if your business needed a new server, your company would price out how much they would have to pay to buy the hardware, migrate all the data and applications from the old hardware to the new hardware, and whatever associated costs that come with the setup and management of a new server. If the server was brought in to add more computing to your existing infrastructure, the setup and integration of the new server would come with its own associated costs. 

Today, you can add to your business’ computing infrastructure faster and with powerful technology through the integration of cloud computing. The costs associated with cloud infrastructure are comparable to the ones that you would pay over time with a hardware lease, but with it you get integrated management and maintenance of that infrastructure. Since the only real drawback is that you need an Internet connection to access those cloud-based resources it is an excellent option for companies looking to quickly add powerful new IT solutions to their current infrastructure. 

Managing Security

One of the most difficult parts of managing a robust computing infrastructure is keeping it secure. In fact, a lot of the axillary costs associated with maintaining large IT systems are tied up in security. Of course, you can decide what level of security investment is right for your situation, but you have to take into account that the less you invest in keeping your business’ IT secure, the more likely you will deal with security breaches; a potentially devastating thing for your business.  

At Coleman Technologies, we provide comprehensive network and infrastructure security solutions designed to keep the near neverending myriad of threats off of your business’ IT. We also can help you create policies and procedures that work to keep your staff trained and in-the-know about all types of potential security problems. Our technicians work with British Columbia businesses every day, and in the course of doing business see a lot of situations that provide us with real world experience in dealing with potential threats. Not only can we outfit your business with the technology you need to help mitigate ongoing threats, we also have the ability to customize a security plan specifically for your business needs, even when it includes comprehensive training.

Innovation

If you talk to any technology professional that works with businesses, they will tell you that if you can manage to integrate automated tools, you will be improving your business’ efficiency. One of the most important considerations any business owner or decision maker has to make in today’s business environment is how to streamline operations and get their revenue-generating staff to do just that. A lot of businesses have their best people working in support roles over 25 percent of the time, no doubt cutting down on the organization’s effectiveness. 

In using innovative software platforms to help your business cut out huge wastes of time and prioritize productivity, you get more out of your business. Today, you can get all types of powerful applications for human resources, security, business operations, marketing, sales, collaboration, communications, operational support, and more. Aside from improved access, there are other benefits that utilize state-of-the-art tools like artificial intelligence that can automate more processes, further improving efficiency.

Regardless of how you want to approach it, getting more from your technology is important if you want to increase productivity, improve employee satisfaction and retention, and other variables important to building a more productive and efficient business. If you would like to have a conversation about how to use technology to help you build a better business give us a call at (604) 513-9428 today.

Magnets are often portrayed as the bane of technology’s existence, especially in media where data must be scrubbed from devices through the use of a magnet. How true is this representation of the relationship between magnets and technology? We’ll examine this in today’s blog article.

Science Says Magnets Aren’t Necessarily the Problem

Scientifically speaking, magnets are not great for your computer or your smartphone. That much is indisputable. However, there are a lot of other factors in play, especially the duration of the exposure and the strength of the magnet.

Think about the weak magnets you use to pin your kids’ drawings up on the refrigerator. They are magnets, but they are nowhere near strong enough to cause measurable or permanent damage to any of your devices. Magnets in this context are generally designed to be as strong as they need to be, and no more, specifically so they don’t cause unforeseen issues.

If you want to cause some real damage to a device, you need the heavy-duty, industrial-sized magnets. They are the ones you need to watch out for.

How Dangerous Are Magnets to Your Technology?

If you aren’t working in an industry where you are constantly exposed to such technology, then you should have little to fear from magnets actually causing damage to your technology. Such magnets are often turned off when not in use, as well, as there is no need for them to be functional all the time.

Here’s a fun fact: magnets are actually a crucial part of your current workplace, as they are used in hard drives to read and write data. To put this into context, the aforementioned fridge magnets are nowhere near as powerful as the ones found in a hard drive, and solid state drives don’t utilize magnets at all. There is no chance that such weak magnets could ever damage your average business technology solutions unless you are trying VERY hard to mess things up.

Smartphones, though, are a different story. Smartphones are made with magnetic materials, and as such, are somewhat susceptible to issues from magnets, but problems should disappear after the exposure ceases. Smartphones don’t store data on magnetic disks like with hard drives, so if these devices are exposed to magnets, certain functionality could be disabled temporarily, but it’s not a permanent problem or even a remotely serious one. On the same token, so many smartphone accessories like smart keyboards, cases, and other peripherals use magnets, and don’t affect the longevity of the device at all. 

Ultimately, You Shouldn’t Really Worry That Much

All in all, the big thing to keep in mind regarding magnets is that you shouldn’t bring your technology around heavy-duty, powerful magnets. The average user has virtually no chance of suffering serious or permanent damage from your everyday magnet. Still, we will caution you against testing this yourself.

We hope you found today’s article interesting! Be sure to let us know what other topics you’d like covered in future blog articles.

Figure Out Where and How You Work Most Effectively

As you work from home, it will help to establish one area of your living space as the area where work is to be done and commit to working there. Pick a spot that isn’t going to serve as an additional distraction (as the snacks of the kitchen and the temptation of a nap in the bedroom would serve) and claim that area as your productive workspace. Make sure that you have all the tools that you will need for your work in that area—from a laptop, an additional monitor, and any other peripherals that you will need for your tasks.

Once your workspace is settled, you need to settle how your day will be arranged. Unless the workflows of the office need to be maintained, try rearranging your schedule around personal duties. As long as the work is done on time, there’s no harm in giving your remote team a bit of freedom as you can.

Don’t Overwork

While work responsibilities may seem like a welcome escape for many from today’s stresses, you need to be sure that you are appropriately taking breaks and working the appropriate number of hours. Fatigue and burnout are just as big of an issue at home as they are in the office, so allowing yourself to step away on occasion is important to do, even as you work remotely. In fact, stepping away has been shown to inspire new ideas and progress, as well as improve overall physical health.

This means that you also must set a few firm boundaries. By requesting not to be disturbed during work hours, one can accomplish much more in the time allotted to them. As a result, the prospect of stopping at the end of the workday—another firm necessity—seems to be more manageable.

Make Sure You Have the Tools You Need

Sure, we may have already started discussing the hardware that one will need while working from home, but there are a lot of other aspects to consider. For instance, the software solutions that your team will need must be available to them as well. There are a few methods to doing so that you may choose from. You could have your team remote into your business’ network to access the software and data they will need, or you could make use of cloud solutions to effectively accomplish the same result.

Your team communication will become even more crucial than it currently is, so your team will also need the tools and resources available to collaborate with one another. Email works for certain things, of course, but should always be supplemented by an internal instant messaging platform and other tools to keep everyone on the same foot, like a project management system.

Remote operations will help you keep your business running and your team healthy, two incredibly important considerations for the near future. To learn more about the solutions that remote operations will require, or to start putting them in place, reach out to Coleman Technologies at (604) 513-9428 today.

The use of technology is one of the things that brings most people together. For the past couple of decades people have depended more and more on technology as a way to manage their lives, socialize, and get the goods and services they choose to purchase. This has led to the development of a lot of solid technology-related television shows. In this week’s blog, we thought we would take a look at three shows that cover multiple genres that are solid viewing for the technology enthusiast. 

#1 - Silicon Valley

Developed by Mike Judge, the comic genius behind Beavis and Butthead, Office Space, and King of the Hill, Silicon Valley is one of the best comedies created over the past decade. Silicon Valley is set, you guessed it, in Silicon Valley. It centers around software developers that live in an “incubator” in Palo Alto, California. The main character, Richard Hendricks, is developing an app hilariously called Pied Piper that is being developed as a tool to search for copyrighted music. The real value of the app, however, is that it has a revolutionary lossless compression algorithm that allows people to keep huge databases that can run just about anything. This overlooked feature opens a bidding war that quickly gets out of hand. 

Silicon Valley ran for six seasons on HBO and wrapped up in 2019. It is laugh-out-loud funny for the entire run of the show. Some of the highlights of the show are Hendrick’s ineptitude at running a company, his running rivalry with the head of one of the biggest technology companies, Gavin Belson, and incubator developers Dinesh and Guilfoyle’s back and forth banter throughout the series. 

Silicon Valley
Created by: Mike Judge, John Altschuler, and Dave Krinsky
Starring: Thomas Middleditch, T.J. Miller, Josh Brener, Martin Starr, Kumail Nanjani, Zach Woods, Amanda Crew, Matt Ross, and Jimmy O. Yang
Network (years active): 2014-2019
Where to watch: Max

#2 - Mr. Robot

Created by Sam Esmail, Mr. Robot is a character study in schizophrenia. The show follows Elliot Alderson, a cybersecurity engineer and cyberterrorist with several mental illnesses and a drug addiction. Elliot is recruited by Mr. Robot, a manifested characterization of his late father to head up “fsociety,” a hacker collective that is attempting to encrypt the financial records held by the world’s largest technology company, ECorp. 

Mr. Robot is fashioned as a thriller and has been universally praised for its representation of the alienation that can sometimes come through the use of technology. Throughout much of the run, the show uses the dissociation of its main character to great effect, providing intrigue and ambiguity. The show ran four seasons from 2015-2019 on USA Network. 

Mr. Robot
Created by: Sam Esmail
Starring: Rami Malek, Christian Slater, Portia Doubleday, Carly Chaikin, Martin Wallström, Michael Cristofer, Stephanie Corneliussen, Grace Gummer, BD Wong, Bobby Cannavale, Ashlie Atkinson, and Elliot Villar:
Network: USA Network
Where to watch: Amazon Prime

#3 - Black Mirror

Black Mirror is a dystopian anthology that is centered around the view of technology in future societies. The series started in 2011 and has won critical acclaim for its representation of situational speculative fiction. The series covers multiple genres and has touched on many different technologies and how they will affect humanity in the future. 

Black Mirror started on Channel 4 in the UK, but after season two it was picked up by Netflix. They have produced four more seasons as well as one of the very first interactive movies, Bandersnatch. The series was created by Charlie Brooker and he has written most of the episodes himself taking inspiration from authors such as Philip K. Dick and Issac Asimov. 

Black Mirror
Created by: Charlie Brooker
Starring: Anthology series, multiple stars.
Network: Channel 4 and Netflix
Where to watch: Netflix

Technology is now ubiquitous in our culture, and as time progresses there will certainly be more shows and series created centered around it. For more great technology-related content, check back weekly to our blog.

Your computer has a brain, of sorts, in its CPU… a tiny square that literally enables everything the device does, as it processes billions of instructions at a time. Of course, to support this on such a relatively tiny piece of hardware, most CPUs are packed with microscopic transistors—these transistors being small enough to fit hundreds on a single blood cell.

As you might imagine, this means things can go wrong pretty easily… and gone wrong, things have. Many newer computers are suffering from a bug that could cause permanent damage to the CPU… and if you don’t take steps fast, it could be too late.

High-End CPUs from Intel Come with an Unwanted Bug

Intel’s Raptor Lake CPUs can potentially disable themselves due to a bug that affects the high-end processors, particularly if the computer is overclocked. An overclocked computer is one configured to use additional electricity to enhance its performance.

Reportedly, if the CPU requests too much voltage—anything over 65 watts—the problem rears up and makes issues like errors, crashes, or total PC failure more likely.

While it was initially thought that only Raptor Lake CPUs suffered this issue, more reports suggest that more CPUs have seen similar issues. It is now thought that any 13th or 14th generation processor put out by Intel could have this problem, meaning that this issue could stretch to hardware purchased in late 2022.

Fortunately, most laptops will only use 5 to 20 watts, and office PCs in general will cap out at 65 watts unless it is specifically overclocked. It’s far more likely that higher-performance systems, such as those used for video editing, graphic design, or autoCAD, and personal gaming will be affected.

A Resolution is On the Way

As of this writing, Intel is continuing to work on a fix that will prevent processors from heating themselves out of commission. However, despite being called a patch, the fix won’t restore an already-damaged CPU. There is also no recall in place, so if you find yourself starting to experience issues, you may have to deal with the manufacturer directly.

That said, we should point out that most of our clients are unlikely to encounter these issues in their business machines. The affected machines are pretty exclusively upper-end, recent devices, and only exhibit the problem when overclocked. This is most common on gaming machines, which are sometimes overclocked by the manufacturer.

Regardless, this still serves as a valuable reminder that updates and patches are critical. Without this one, certain PCs could cook themselves from the inside out, all the while crashing and otherwise experiencing issues.

Don’t Let Security Patches Pass You By

Granted, you can still run into IT issues even if you keep up with your patches and security updates, but keeping your business’ IT maintained is important if only to keep your risk levels down. If there isn’t diligent maintenance happening on every piece of technology, you’re welcoming in potential risks.

We can help fix that. If you’d like assistance with the necessary management and maintenance of your business’ essential IT, give Coleman Technologies a call at (604) 513-9428.

It’s easy to open up far more tabs on your web browser than you need, especially when so many tools are cloud-based. If you find yourself in need of a quick way to close all other tabs besides a handful or so, we’ve got just the tip for you. You can close all open tabs to the right of your preferred window, or you can close all tabs outright.

Close All Other Tabs

If you have one specific page that you want to remain open, then it’s very easy to close all other tabs that you have open. All you have to do is right-click on your chosen tab and select the option for Close Other Tabs. You’ll notice that all other tabs will close, leaving you with just your chosen tab open.

Close Tabs to the Right

If you want to leave multiple tabs open, however, you can do this pretty easily, too. You can close all tabs to the right of your chosen tab. Just take a moment to organize your tabs so that all the ones you want to close are on the right side of any particular tab. To close them all out, right-click on the chosen tab and select Close Tabs to the Right. All tabs to the right side of this tab will close out. Pretty handy, huh?

Sometimes it’s the little tips that make a big difference in the way you go about the workday, and this one can potentially save you loads of time and frustration. For more great tips and tricks, keep your eyes on our blog feed.

Software makes business run: that is an undeniable statement. From the operations software that allows your business to manage and pay its people to the CRM that provides a pathway to communicate efficiently with customers, to all of the applications that it takes to conduct business in earnest, software plays a crucial role in your business’ success. 

A lot of software is developed for business purposes, but very few are developed with the small business in mind. This is logical because the more licenses of a software can be sold, the more money the developer will make. More than that, the software developed for use by a large organization will have the features that can help an organization cover more ground. 

Some of the differences between the two include:

• Audience - Obviously, enterprise software is developed for a large organization to be deployed by one. Since most large companies have a hierarchical structure, the software that is developed for them is going to address the needs of the groups involved. 
• Options - The software that is built for enterprise business will need to have more options than a stand-alone application will.
• Storage - Since enterprise software is dealing with a lot of sensitive data, alternative storage considerations have to be made. Today, more and more businesses are utilizing cloud computing because of the flexible amount of storage that is available. Enterprise businesses can scale up and back without having to count every penny, a luxury many small organizations don’t have. 
• Different process - While the creation of software is relatively the same, enterprise software carries with it a lot of customization as it needs to fix specific problems the enterprise has. This whole process includes integration and interoperability that is necessary to be a viable solution for enterprise business. 
• Scalability - Any good business expects some semblance of growth or redirection of company objectives. In software, that means being able to scale to the new reality of a business quickly. It’s the only way for the seamless operations and thorough reporting that enterprise demands. 

Using Enterprise Software for an SMB

This is where the whole thing gets tricky for the small business. Do you purchase an enterprise-level software and parse it down to fit your needs; or, do you make due with the consumer versions of the software needed?

It depends on a few factors:

1. If you plan on deploying software in the cloud, you may be able to get the best version of a software and kind of make it fit your business. Typically, these massive software platforms like Professional Services Automation (PSA) or Enterprise Resource Planning (ERP) have all the functions that your SMB needs. 
2. You need to consider the cost. What is the cost to purchase the software, the licenses, the underlying hardware needed to run it, and all the other considerations that go into making technology decisions for your business. 
3. The differences between enterprise software and regular software may be noticeable but they are shrinking. Most organizations that use Software as a Service (SaaS) platforms are getting robust software as part of their monthly agreement. 

While a smaller business might not want to overspend or get something that is overkill, there are long term benefits in being able to grow and scale into more robust options instead of fumbling along and upgrading when you can’t take it anymore. Software is important so having the perspective of experienced IT professionals can help you get the tools your business needs to be successful. Give us a call today at (604) 513-9428.

Deciding on a Brand

Brand can boil down to something as simple as user preference, but ultimately, all computer manufacturers--namely Dell, Asus, Lenovo, HP, Acer, and friends--have access to the same basic components and parts. It doesn’t start to get complicated until you reach the higher end of the spectrum, like with gaming rigs and video production.

Brand does, however, make a big difference in regard to laptops and all-in-one-devices. For example, HP and Microsoft have high-end graphic design all-in-one desktop computers. Microsoft, HP, and Lenovo have laptop options with the option for pen input from artists. Beyond this, we start talking about specialized hardware and devices meant to be used for certain tasks. In addition to reading a lot of reviews from big box stores, we recommend working with Coleman Technologies to help your business find the best specialized hardware.

Full-Size Desktop vs Compact Desktop

This has to do with the size of the desktop case. Full-size desktops are easier to upgrade and maintain, and they often cost less. Compact desktops are slim desktops, but they might have a limited capacity to upgrade. Smaller designs are easier to deploy for office workstations, whereas gaming PCs and video production machines require more space for hardware and cooling.

Read Reviews and Benchmarks

There are many sites out there that are invaluable for finding information on specific models of desktops and computer hardware. The Internet is full of reviews, but the most valuable might be some on the websites of stores you visit regularly. High-end systems will have more specific information mentioned in their reviews simply due to the fact that there are bigger nerds picking up these devices. You will want to pay attention to make sure you’re not spending more than you need to on desktop or laptop hardware.

Be Aware of Bloatware

Pre-configured desktops from certain brands can come with pre-installed software. It’s not always bad--a free trial of Microsoft Office might be just what you need--but often times, the pre-installed software can slow down your device. You’ll want to remove some of this software so you can continue to use your centralized antivirus and licenses for Office.

Eliminating Your Old PC

When you migrate your data to a new computer, you’ll need to take great care in wiping your old drives thoroughly. You should leave this task to the professionals, unless you plan on physically destroying the drives. Depending on your industry’s standard procedures and compliances, you may need to make sure it gets done professionally.

You also have several options for recycling your PC, but we always encourage users to not just throw their computer in the trash. Computers have many harmful elements in them that simply can’t be disposed of in the traditional sense. We also recommend against donating a PC that your business used previously without having it professionally wiped first. While it’s a nice gesture to donate something you don’t need anymore, it could put your business at risk.

Need Desktops for Your Office?

If you want to purchase desktops, it’s best to do so with the help of trained IT professionals who know how to configure, optimize, and license your devices to help your staff work as best they can. We can also help on the infrastructure and network side of things to make sure your office can accommodate growth. We also offer 24/7 monitoring and maintenance to keep your computers working properly. To learn more, reach out to us at (604) 513-9428.

What’s the Difference Between the Shut Down and Restart Processes?

Before Windows 8, there was no difference whatsoever (aside from the obvious fact that Restart would start the device back up). This changed, however, with the introduction of Windows 8, and a new feature: Fast Startup.

Shut Down

Still present in Windows 10, Fast Startup shortens what was once a much longer start process after a user had clicked Shut Down.

While all a user’s files and programs are still shut down, the heart of the operating system is just put into standby mode. Please note that it does power down everything, unlike hibernate and standby. This makes it much easier for Windows to reactivate. However, since not all processes are completely stopped, present issues won’t be affected. Your problem will still be there the next time the workstation is turned on.

Restart

On the other hand, restarting the device actually does put a stop to all processes and resumes operations with a fresh boot on the motherboard level. This is why restarting your computer seems to take so long as compared to manually turning it off and on again.

So, the difference is really in the granularity of the shutdown process. Counterintuitively, “shutting down” a computer leaves more components active than a restart does, which is why restart is the process recommended when troubleshooting an issue.

So, while we may recommend that you “turn your computer off and on again,” or “reboot,” what we really mean is “restart your computer.”

For more assistance in dealing with pesky technology issues, lean on the managed services that Coleman Technologies provides. Learn more about what we offer by calling (604) 513-9428.

How to Tell How Old a Computer Is

When a computer starts to get too old, it can become a problem for productivity. In fact, to help avoid this, some even recommend replacing a work computer every four years… but how do you tell how old a work computer is in the first place?

This isn’t always as cut-and-dried as one would think it should be. Some computers and laptops will have a date right on the case, neat the serial number. If there is no date provided, a quick search for the serial number might give you an idea.

You can also check the components of your computer itself, using the System Information tool. In the Search Windows box, type in “sysinfo.’ From the results, access System Information and in the window that appears, you can find plenty of information to help you date the machine. For instance, if the BIOS of the device has never been upgraded, the date will likely tell you how old the machine is, more or less. Searching for other components can help you to confirm this estimate.

As a result, you can get a better idea of whether your computer’s issues are age-related, or if there’s something else creating problems.

Signs That Say It’s Time to Replace Your Computer

There are quite a few factors that can indicate when your computer is due to be retired. While these indicators can each be a sign that something else is going on with your machine, a combination of a few of them is a fairly reliable signal that you and your device will soon have to say goodbye:

• The computer is huge. In the interest of space, many modern devices are built to be compact, taking up less space than their predecessors did. While this isn’t a hard and fast rule (powerhouse workstations often take up a lot of space out of necessity), a larger, basic-function workstation or laptop is generally an older one.
  
  
• Startup and shutdown take forever. Again, there are a few different issues that could contribute to lengthy startup and shutdown times. Too many applications may be set to automatically run in the background, or your hard drive might be almost full. However, this is another common symptom of an aging device.
  
  
• You’re encountering hardware and software limitations. If your attempts to upgrade your computer’s hardware and software - especially security software - are stymied by a lack of interoperability or support, it’s probably time to consider replacing it. This is even more so the case if your work-essential solutions can’t be upgraded any further or runs slowly, or loading your applications takes notably long and they can’t efficiently run simultaneously.
  
  
• Your computer is loud. If the fans in your device (whether it’s a desktop or a laptop) run loud, it’s a sign that your computer either needs a good cleaning or needs a good replacing. If the issue persists after a thorough cleaning has taken place, that’s a sign that your hardware is working too hard, a sure sign of age-related issues.

If you feel that your hardware is due to be replaced, reach out to Coleman Technologies. We have the contacts to help you procure the equipment you need to remain productive and offer the support to keep this equipment going. Call us at (604) 513-9428.

With little fanfare, the AI Wars have begun. When we say “war” we mean just that: a battle for the survival of tools designed to improve human productivity. To start we should rewind a little. Most new software platforms (and many, many established ones) have started to use “artificial intelligence” to improve their products, or at least improve the prospect of selling them. In this week’s blog we will discuss the increased prevalence of “AI” and how some of the largest names in computing have gone all in on the technology.

What You Need to Know About AI

The first thing you should understand is that there is a big difference between AI built for consumers and AI built for business purposes. The customer-driven AI is typically using the web as a dataset, while most business-related AI tools use defined data sets provided by the company in which to create responses. This is a huge difference and the specificity needed to properly function within the business relies on it. 

Beyond that, since consumers are eating up the “AI” revolution, they often don't know what they are actually buying. They end up advancing the agendas of some of the largest companies that do business on the Internet. In this week’s blog we will go through some of the major companies that are at the forefront of advancing AI.

Google

Let’s start with Google. Google has been a pioneer with its AI research arm, DeepMind, which has achieved significant milestones like AlphaGo and AlphaFold. These projects showcase AI's potential in solving complex problems. Google also integrates AI across its products, such as using machine learning to enhance search algorithms, improve language translation, and most importantly for them, improve their advertising strategies. The company's focus on ethical AI development, through initiatives like the AI Principles, aims to ensure responsible and beneficial AI deployment.

Amazon

Amazon is another major player, leveraging AI to transform its vast e-commerce and cloud computing operations. Through Amazon Web Services (AWS), the company offers AI and machine learning services to businesses of all sizes, enabling them to incorporate sophisticated AI capabilities into their operations without needing extensive in-house expertise. Amazon's AI applications are evident in its recommendation systems, which personalize shopping experiences, and in its logistics and supply chain management, where AI optimizes inventory levels and delivery routes. Additionally, Alexa, Amazon's voice assistant, exemplifies how AI can enhance consumer technology, offering users voice-activated control over various smart home devices.

Microsoft

Microsoft has also made significant strides in AI, particularly through its Azure cloud platform, which provides a comprehensive suite of AI tools and services. The company emphasizes democratizing AI, making advanced technologies accessible to developers and organizations worldwide. Microsoft's AI research focuses on areas such as natural language processing, computer vision, and reinforcement learning, which are integrated into products like Microsoft 365 and Dynamics 365 to improve productivity and business processes. Furthermore, Microsoft's acquisition of AI startups and partnerships, like its investment in OpenAI, underscores its commitment to leading AI innovation while addressing ethical considerations and ensuring AI benefits society.

Meta

Facebook, now Meta, utilizes AI to enhance user experiences across its social media platforms and advance its ambitious vision of the metaverse. AI algorithms are crucial in content moderation, detecting and removing harmful content to maintain a safer online environment. Additionally, AI powers personalized content recommendations, improving user engagement by curating feeds based on individual preferences. Meta's Reality Labs are pushing the boundaries of AI in augmented reality (AR) and virtual reality (VR), developing technologies that could revolutionize how people interact digitally. The company's focus on AI ethics and transparency aims to build trust and address the challenges of bias and misinformation.

IBM

IBM continues to be a significant contributor to AI advancements through its Watson platform, which provides AI solutions tailored to industries such as healthcare, finance, and customer service. Watson's natural language processing capabilities enable businesses to analyze vast amounts of unstructured data, derive insights, and automate decision-making processes. IBM's research in AI focuses on areas like explainable AI and trustworthy AI, striving to create systems that are transparent, fair, and accountable. IBM collaborates with academic institutions and other companies to advance AI research and applications, fostering a collaborative environment that accelerates innovation and addresses global challenges.

AI is a big piece of the technology puzzle for a lot of businesses, including some of the biggest tech companies on the planet. With these companies pushing the boundaries of how AI is used, more businesses will gain access to the technology to help them improve their organizations.  If you would like to understand how you can use AI inside of your business, call us for a consultation today at (604) 513-9428.

What Do You Need Your Computer For?

There are a lot of different computers on the market. Some are created by big-box stores and branded with a fancy name. Some are thrown together inexpensively by your cousin. Regardless of who puts your computer together, knowing what you need the system for is the best way to determine what components you need inside of your system. After all, there are some big differences between the components that make up a workstation designed to run web apps and a CRM as opposed to a system that has been designed as a video editing station. 

For practical purposes, we will focus on cost-effective CPU options, since higher-end computing options used for audio/video production or gaming can get extremely expensive, quickly. Remember, you can typically upgrade a computer’s CPU, but it's not going to be cost-effective to turn a low-end PC into a gaming rig, whether its a desktop or a laptop. 

CPU Specifications

When you are shopping for a new computer, you’ll see a spec sheet accompanying the computer. You will see a myriad of components listed. Today we are going to talk about the CPU.

The CPU determines just how much “computing” your computer can accomplish at once, and how fast it will load that information up. Nowadays, there are two brands you’ll run into; Intel and AMD. Intel, in an attempt to simplify an otherwise complicated component, tiers most if their CPUs: Core i3, Core i5, Core i7, and Core i9. The larger the number, the more powerful the CPU. AMD recently has followed suit with its Ryzen series of processors. Since both brands make both low-end and high-end CPUs, it's important that you understand what each type of processor would be used for. Let’s take a look.

Intel

Core i3 - This tier is found in budget PCs and works fine for low-end processing. If you need to edit documents, check email, or surf the web, is a good, cheap option. The latest generation of Core i3 processors are strong enough to handle streaming video services like YouTube and Netflix without too much trouble.

Core i5 - The i5 will do what the i3 can do, just a little faster. Users will have no problem streaming video, doing some light photo editing, and maybe playing a game or two if it isn’t too resource-intensive. The Core i5 is a solid choice if you are building a workstation for your office.

Core i7 - Core i7 CPUs are more expensive and geared towards high-end systems for video editing and gaming. If your team has resource-intensive applications, a Core i7 processor will provide plenty of oomph for just about any task. 

Core i9 - The Core i9, introduced in late 2018, is Intel’s fastest and best commercial grade processor. If you are building out a computer for 3D animation, rendering, gaming while streaming, or scientific calculations, then this might be the way to go, but the price tag for this CPU alone can be several thousands of dollars. 

AMD Ryzen 3 - AMD’s low end model is, to simplify things, on par with the Intel Core i3. You’ll be able to edit documents and surf the web, but not a whole lot else without straining the system.

AMD Ryzen 5 - The Ryzen 5 is in about the same tier as the Intel Core i5. You’ll pay a little more than the Ryzen 3, and get some more performance out of your desktop. Expect to handle typical office work, streaming video, and be able to do some light photo editing and gaming.

AMD Ryzen 7 - The Ryzen 7 is AMD’s answer to the Intel Core i7. Just like the i7, the cost of the CPU starts to climb pretty significantly compared to the lower-end models.

AMD Threadripper - The Threadripper is designed for heavy loads like 3D animation, gaming while broadcasting your stream, and other intense computing that a typical workstation isn’t traditionally used for.

When Does the GHz Matter?
At one time, users would have to consider the clock speed of their processors, but now with these manufacturers tiering their products, these numbers can often be ignored. The higher the GHz number, the faster the CPU, and the more it costs. Until you get to the point where you are building a server or high-end gaming PC, you can definitely just worry about the tiers instead of the GHz.

Does the Number of Cores Matter?
Cores are the number of processors built within the main processor. Typically, shoot for at least four cores unless you are on a serious budget. For gaming and video editing and higher-end tasks, more cores can start to matter, but even then, most of the time the number caps off at eight. There are processors out there with dozens of cores, but typically these are designed for servers or specific uses.

You may start to look up older processors, only to find that it isn’t going to save you a lot of money. This is largely because older CPUs, even products like Intel’s Core 2 Duo, have clock speeds in range of today’s comparable processors. Going with newer hardware is always preferable as they typically won’t have as good of a chance to fail. 

In part two of our computer buying guide we will continue to sort through the other components of a new PC. If you would like help with building computers for your business, call the IT professionals at Coleman Technologies today at (604) 513-9428. We can help you sort through all the options and improve your chances of being happy with your new hardware.