Coleman Technologies Blog

Coleman Technologies Blog

We can give your organization comprehensive IT services and 24/7/365 live support for a predictable monthly fee. Stop stressing about technology, and start focusing on growing your business.

Software Patching in the Cloud

With so much computing now done in cloud environments, it is important to address how this approach can benefit security, but still need to be secured.

How Patches Benefit from the Cloud

It isn’t a secret that any kind of software, from applications to entire operating systems, can have holes in it. These security flaws and issues could easily leave a business vulnerable to attack if they aren’t resolved. This is why software developers will issue patches, which are just corrections to these mistakes, for users to install. By applying the patch, the user is protecting themselves from threats that would otherwise exploit that vulnerability - but just on the system where the patch is installed.

Now, consider how many computers some companies use, and all of the different software titles that would be found on each.

Can you imagine going to each one and applying an update, each time a patch was released? Furthermore, you have to consider that more and more devices are mobile nowadays. This means that there is no guarantee that every device is present when someone goes on their patch application marathon. Factors like these frequently lead to incomplete patch deployments, and as a result, holes in organizational security.

However, by utilizing the cloud as you manage your organization’s patches, the device no longer has to be present in order to receive the patch. Instead, the cloud can be used to push it out to all of your devices, so once they connect to the Internet, the patch will be implemented. This means you can keep your employees using the solutions you want them to use, assisting both your productive operations and your security.

How the Cloud Benefits from Patches

However, it is important to take note that all the cloud is, is a computer located somewhere else (often owned by someone else). As a result, it can also be vulnerable to flaws and issues of their own - which is why you need to be sure that your cloud provider is properly maintaining the cloud solution with its own patches. This is especially the case if you are using an internal cloud solution.

Coleman Technologies can help you keep up on your updates, whether they involve the cloud or not. Reach out to us at (604) 513-9428 to learn more about our services.

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Which Backup Strategy is Best?

Keeping Your Strategy Simple

One basic strategy to sorting out your data is to backup the files that you can’t feasibly replace otherwise. This simple, yet effective approach could easily save your business… but, why go through the effort of sorting through your data at all?

Seeing as your data is one of - if not the - most important resources that your business has, why not just back up all of it?

This endeavor becomes much easier with the Backup and Disaster Recovery appliance that we offer, as it can easily map out and replicate your data stores. Now, it must be said that not every business generates enough vital data to justify a large investment into a data backup. However, as we mentioned above, today’s threat landscape means that what data you do have needs to be protected.

Your Backup Options

There are several different varieties of data backup for you to consider, keeping in mind what it is you are backing up and when you need those backups to be ready. These backups include:

Full Backups

As you may have gathered, a full backup copies all of your data and configurations and saves them to a single platform, whether that be a NAS (network attached storage) device, a cloud backup, or tape (pro tip: don’t use tape backup).

This has the benefits of offering a comprehensive backup that you need, with quick restoration times for single files or folders. A full restore takes a much longer period of time to complete, and full backups are more expensive due to the greater need of storage space. Any backup strategy will typically start off with a full backup.

Incremental Backups

This kind of backup keeps track of any changes that are made to data, which allows it to be used for data that is continuously updated. The costs of an incremental backup are quite reasonable, making it a good choice (despite not being totally comprehensive) for a business that generates large amounts of data.

Differential Backups

Similarly to incremental backups, a differential backup keeps track of changes that are made between the times that a full backup is run, keeping their backups more up to date.

Mirror Backup

This kind of backup is best for redundancy, as it creates a mirror image of the system that is being backed up. While these backups are the fastest to restore, they also take up the most storage space.

Depending on your business’ particular needs, a backup can be run weekly, daily, or even as frequently as every 15 minutes.

Following the 3-2-1 Rule

The 3-2-1 Rule is a simple way to remember what you need to maintain if you want to keep your data protected enough. Here’s how it breaks down:

  • 3 copies of your data
  • 2 stored on different media types
  • 1 copy offsite

This strategy makes it so your data is both secure, and convenient to you.

To learn more about data backups and best practices concerning them, reach out to Coleman Technologies at (604) 513-9428.

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Tip of the Week: How to Control File Sharing in OneDrive

In OneDrive, a user can share a singular file or folder pretty easily. All they have to do is log in, right-click on the file/folder, and click Share.

Sharing this way allows a user to share their content with one of their contacts, send it to an email address, or copy a shareable link and send it along through an instant message or, again, and email. Doing so gives the recipient access to make edits to it by default, but the sender can restrict them to read-only access if desired.

However, you probably don’t want to micromanage your entire team to make sure they are sharing files and folders with people actually authorized to receive them. Fortunately, by using the global settings of OneDrive, you can take control past the file/folder basis to control how a user can share documents.

Controlling a User’s File Sharing in OneDrive

Assuming that you have administrative access over your OneDrive account, sign in by visiting https://admin.microsoft.com/ before proceeding with the following steps:

  •  Look for Admin centers on the left side of your display. Click SharePoint.
  • You should then be directed to the new SharePoint admin center. If you are brought to the old one, you can go to the new on by clicking on Open it now.
  • Again, on the left side of the screen, find Policies and click on Sharing.

Doing so means that you have edited the global settings, applying your changes to all accounts. To manage settings on a case-by-case basis, access Users, Active Users, and select the individual who you are attempting to manage. You should find a OneDrive tab, with adjustable Sharing options.

With privacy and security being so critical for contemporary businesses, you need to make sure you are doing everything you can to maintain control of your company’s information. Our security experts can help - reach out to us at (604) 513-9428 to get started.

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Are Cloud Servers an Option?

The Decision

It may seem pretty simple, but there really are a lot of variables to consider. How important is uptime to your business? How much capital are you willing to spend? What are you using the server for? These questions (and more) need to be addressed before you decide which way to go with your IT.

Benefits of an In-House Server

The physical server option brings with it some substantial benefits. Firstly, it gives you physical control over your infrastructure, and therefore keeps all data in one central location. It also provides a way for administrators to eliminate third-party access of server resources. Secondly, you have several networking options. It is the only time that the Internet is not necessary, as all inhouse servers can use wired or wireless networking to transmit data over internal network. For the small business, an in-house server can be the most cost effective. 

Detriments of an In-House Server

The biggest detriment of the in-house server is the upfront capital outlay. In order to have an effective IT infrastructure set up, your company will need to fork over thousands of dollars to purchase the hardware. Then, once it’s set up and working, you will need to pay to maintain it, so without a structured IT department or a managed IT service agreement, you won’t have any uptime guarantees. 

Benefits of a Cloud Server

Hosted solutions can be right for your business, but first you have to understand what exactly you are gaining. Firstly, unlike in-house servers, you don’t have to have a pile of cash dedicated to build a cloud server. Moreover, when your business grows, you won’t have to worry too much about scaling the hardware, you can just purchase all the computing that your organization requires. 

Most cloud servers come with all the support that is needed as well as full redundancy, a consideration that has to be made no matter what type of infrastructure you choose to implement.

Detriments of a Cloud Server

The main detriment of the cloud server is that, over time, it will be more expensive than in-house servers.  Another potential deal-break for some organizations is that if they\ absolutely demand to have control over their hardware, most cloud platforms will not abide. Storage costs can also be substantial, especially for businesses that have a lot of media.

Of course, with the technology as it is today, companies can start with a reliable in-house computing structure and expand into the cloud for more productivity-fueled endeavors. One thing is for sure, to keep your business’ data safe, you need to have solid and consistent management of your servers. 

If your business needs some expert help selecting the computing construct that will help you run your business effectively, don’t hesitate to reach out the IT technicians at Coleman Technologies at (604) 513-9428. 

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To Save Your Business from Disaster, Backup is Crucial

While not all of your data may be equally valuable, data loss is a bad thing across the board. This is precisely why Coleman Technologies offers comprehensive data backup and disaster recovery solutions.

Backing up your data allows you to sidestep the potential catastrophes that would come with the loss of your most critical information. Here, we’ll review a few situations that could put this data at risk to demonstrate how crucial having a backup really is.

Situation: Actual Disaster Event

Just about every business on Earth could potentially be impacted by some kind of weather event. Some deal with hurricanes, some deal with high winds and tornadoes, others with earthquakes and floods… you get the picture. Unfortunately, whichever one impacts your business, there isn’t very much you can do in the moment - which is why it is important to prepare now, so you can reopen again after the fact. Many don’t prepare, and therefore, don’t reopen.

Acting proactively and maintaining a backup allows you to more quickly bounce back after disaster has struck, allowing your business a second chance.

Situation: Data Corruption or Theft

Cybersecurity is a huge topic today, as there are many, many threats out there designed to target businesses. Take ransomware, for example: all it takes for you to lose access to your files is for an employee to click on the wrong thing. Not good.

However, using a BDR (in conjunction with a comprehensive business continuity plan) to keep your files safely backed up enables you to quickly restore data from an onsite backup copy of your data, while keeping another copy offsite for redundant protections and simplified migrations. This keeps you safe from a variety of threats, including ransomware and many other forms of malware. 

Situation: The Classic Office “Whoops!” Moment

The BDR is supremely useful in that it gives you an on-demand resource to pull your data from, on demand, as it is needed. This is particularly handy if a team is collaborating on a project, and somebody accidentally deletes something absolutely critical to the project. With a backup, your progress won’t be lost to bad luck.

A BDR allows you to breathe a little easier about your files and their security. To find out about adopting one for your business, reach out to Coleman Technologies today. Call (604) 513-9428 to get started.

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About Coleman Technologies

Coleman Technologies has been serving the British Columbia area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

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