Coleman Technologies Blog

Coleman Technologies Blog

We can give your organization comprehensive IT services and 24/7/365 live support for a predictable monthly fee. Stop stressing about technology, and start focusing on growing your business.

Tip of the Week: How to Effectively Task Out Goals and Assignments

The Ideal Task Formula

The consensus of many productivity experts and trusted names is that the equation to build out a task essentially looks like this:

Step + Detail + Deadline + Context = Task

This works well, as it can apply to either a complete project, or each piece of a larger project. Let’s take a closer look at each part.

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People Have Been Working From Home Longer than You Think

For Much of History People Worked From Home

In medieval times people predominantly worked at their place of residence. Many people of this era in Europe lived in what are known now as longhouses. They lived a subsistence life, looking after their crops and livestock. Individuals that lived in these communal buildings typically found a way to justify their inclusion by gaining a trade that would help the rest of the people out. In fact, it wasn’t until the mid-18th century where people started going outside their immediate community to go to work; and even then, the people that ran the factories lived and operated out of small buildings adjacent to the main factory.

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Don’t Let Scammers Scare You with COVID-19

The Advantage COVID-19 Gives Hackers

To put it bluntly, diversion. With so much attention rightly given to COVID-19 right now, there are many who are remaining in their homes as much as possible to try and prevent the pathogen from propagating. This approach makes the Internet even more important to so many people. Not only are many businesses operating remotely, many rely on support services and other online functions for their in-house processes. Otherwise, people who cannot work remotely are seeking ways to pass the time, turning to social media and other online services for that.

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Tip of the Week: 3 Crucial Considerations when Managing Projects

1.  Communicate, communicate, communicate.

Even in the best of times, clear and comprehensive communications are necessary to the success of any business initiative. Without them, a team simply cannot function as they should, leading to delays, redundancy, and missed steps.

To avoid these ramifications, you need to set a precedent that encourages your team to communicate with one another. In addition to frequently reinforcing the importance of their collaboration, give your team the opportunity to do so in various settings. Regular meetings are a must to keep everyone on the same page. You should also provide your team with the solutions that facilitate communication (like VoIP, messaging, and good old email) and set an example by using them yourself.

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For the SMB Returning to Work

The COVID-19 pandemic is the first time many of us have had to deal with this level of threat, and now that businesses start to re-open in an attempt to stagnate a recessionary dive in the economy, there is a lot of ground to cover. Today, we go through the considerations you need to make, and the actions you need to take, to keep your business clear of COVID-19, and what steps to take if the virus makes its way into your business. 

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Is Your Business Being Attacked From the Inside?

Today, there are literally billions of phishing emails sent each day. Inevitably, you are going to confront this problem, and depending on your staff’s preparedness (or intentions), you will either deal with them or they will likely deal with you. 

The first thing that you should know is that you have to train up your staff about phishing and other issues surrounding your organization’s security. They have to understand social engineering tactics used by scammers to infiltrate networks, steal data, and deliver malware. If they are left in the dark about these issues, you will likely see a plethora of cybersecurity problems in your immediate future. It’s good to be lucky, but you’d rather be good.

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Chrome Adds Color Coded Tabs and We’re So Thankful

Adding More Organization Into Your Chrome Browser

Admit it, you have a tendency to use too many browser tabs. At any given time, you may have 5-10-20 browser tabs open. If you use more than one screen, it could be more. Way more. Most users use their Chrome browser for so much of your online life that you hardly pay attention. Then you wonder why your PC is running slow. The truth is people use a lot of browser tabs, and they are better off for it. 

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Technology that Helps Stretch Capital

Difference between Cost and Value

The first thing that should be understood when looking to make your operational capital go further is the difference between the cost of something and its value to your business. Obviously, for the big purchases, you do your best to understand the potential value of the investment, otherwise you wouldn’t pull the trigger on it. Today, it’s important for businesses to look for value in every single investment they make. This means making cuts to even long-standing programs that aren’t essential to the business. 

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Tip of the Week: Keyboard Shortcuts for Convenient Browsing

If you want to try them out as you read along, make sure you open a new browser window… we don’t want you leaving this page before you read all of them!

Jump to Address Bar: Ctrl+L

Let’s say that it’s the beginning of your day, so you are checking your email for the first time. Afterwards, you know that you need to go to a particular website. Windows offers a quick shortcut that selects and clears the address bar so you don’t have to even stop typing before you move along. To make the jump, simply press Ctrl+L.

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A Home Office Built for Productivity

Connectivity

Regardless of how you plan to connect to your home Internet, the location of your work area is going to be important. If you’re utilizing a wired connection, you will need to be somewhat close to your modem, while a wireless connection would be best served by following the basic best practices that we recommend: centralized area, elevated above obstructions, and all the rest.

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Three Facets of Security to Focus On

Physical Security

First on our list is the oldest kind of business security, the (sometimes literal) gun behind the counter that helps to dissuade potential attacks. It is only too easy to overlook the fact that data theft can be as simple as someone taking a hard drive, rather than hacking into it. Of course, we aren’t suggesting that all businesses should have an arsenal at the ready. Instead, technology provides assorted alternatives that should be implemented to deter attempted intrusion.

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Best Practices that Often Get Lost

Security Steps

Let’s face it, your business’ cybersecurity starts and ends with your staff. They need simple, practical directions to follow or they simply won’t pay any mind to it. You don’t want to be the business that deals with significant turnover because security tasks are so demanding that their employees would rather work elsewhere. You will want to take the time to go through every part of your IT and brainstorm potential problems. You will address situations such as:

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Managed Services Have Never Been So Beneficial for Businesses Before

Why Managed IT Services

COVID-19 has managed to close wide swaths of businesses and organizations as people try to stem its spread by avoiding as much contact with others as possible. Any small business owner would understandably be hesitant to make any large shifts in their operations, but it also needs to be understood that the shift to managed services can help relieve many of the challenges that businesses are currently facing—as well as those that may pop up afterwards.

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Collaboration Tools that Can Help You Control Costs

Video Conferencing

Video conferencing tools were useful before the COVID-19 pandemic caused the implementation of stay-at-home orders. Now, it is a tool that everyone uses to catch up with people in all types of situations. For the business, it is a huge benefit to be able to meet from anywhere at the click of a button. Since commercial-grade video conferencing solutions need a little more than your individual-license ones, it is important to find one with the features a business needs. They include:

  • Screen sharing
  • Instant messaging and group chat features
  • HD Video
  • Recording
  • Multiple-webcam options
  • Encrypted file sharing
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Tip of the Week: What Happens when a Laptop is Left Plugged In?

For this week’s tip, we’ll dig into this exact question.

How Working from Home Has Impacted the Use of Mobile Devices

Here’s the thing: with stay-at-home orders and other measures being put into place across the country, a lot of people aren’t as mobile as they once were. As a result, the mobile devices that would travel with them back and forth to the office have effectively become temporary desktops in their homes… and as such, are spending more time plugged in than not.

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How to Move to the Cloud in a Hurry

After all, by leveraging the cloud, a company can take advantage of up-to-date and reliable solutions and resources with no added maintenance needs, and the cloud’s flexibility is extremely well-known. Whether your employees are working in the office or from home, the cloud allows them to access and collaborate upon the same documents with the same resources.

Here, we’ll go over the steps you need to take to adopt these capabilities in a hurry, with the help of an MSP like Coleman Technologies.

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Nine Tools Every Business Should Have Invested in Today

Business Communications

With so much relying today on shared information and collaboration, the capability to communicate internally and externally is something that any business needs to have. Small businesses especially have greater access to the tools that can provide this capability, such as: 

  • VoIP – A Voice over Internet Protocol solution is a great way for a business to acquire comprehensive phone services and features for a much more sustainable cost that the traditional means of telephone services.
  • Messaging – Messaging can take many forms, from email to instant messages, and plays a vital role in keeping a business in touch with its various internal parts and with other entities outside of it.
  • Cloud collaboration – Cloud technology can provide a variety of business utilities, including the collaborative benefits of sharing documents and cooperatively working on them in real-time.
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Tip of the Week: Three Simple Measures for More Productive Email

#1: Interact with it less.

As we established from the very start, email can very rapidly shift from an asset to a considerable time commitment, often multiple times throughout the workday. If possible, avoid getting drawn in by reducing the total amount of time you spend in your mailbox. There are a few ways to accomplish this:

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How to Safely Use Wireless Internet to Work from Home

To help, we’ll be going over a few best practices that you and your team can implement to improve the security of your remote work when using a wireless connection.

Password Best Practices are a Must

Whether at home or in the office, everyone who works within your business needs to subscribe to good password standards. For instance:

  • Don’t rely on easy-to-guess passwords, passwords that rely on predictable patterns, or other passwords that might be found on “insecure password” summaries.
  • Use a passphrase, or a combination of unrelated, randomly chosen words, instead of a password. Not only are these more secure, they are often easy to remember.
  • Update your passwords regularly, including your network access password. Don’t give out the password to your network if you can help it.
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The State of the Internet in a Pandemic

A Look at the Numbers

Before the pandemic hit, it was believed that roughly 5.2 percent of Americans worked out of their home. That’s about 8 million people, and that number is fairly recent, from 2017. By the end of 2019, we can estimate it was maybe between 5.5 percent to 6 percent.

We can simplify this and say one out of every 20 American workers worked from home before the pandemic.

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About Coleman Technologies

Coleman Technologies has been serving the British Columbia area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

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