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Coleman Technologies Blog

We can give your organization comprehensive IT services and 24/7/365 live support for a predictable monthly fee. Stop stressing about technology, and start focusing on growing your business.

You Need to Backup Your Data

Data Is a Big Deal

Your company’s data is one of its major assets, and you take quite a bit of effort to protect it. You deploy antivirus, firewalls, intrusion detection, and other security tools designed to mitigate exposure to malware, hackers, and other deplorable situations like:

  • Human error (negligence and mistakes)
  • Sabotage and theft
  • Hardware malfunction
  • Power surges
  • Software corruption

The minute something gets through your network’s defenses, you are in deep trouble. If disaster hits your business and you don’t have a reliable backup, you could not only lose continuity, you could lose it all. This wouldn’t be so dire if you have a comprehensive business continuity strategy in place. Business continuity plans are just potential solutions to problems that threaten to take the business down. 

There are hundreds of different situations that could result in substantial data loss, but irregardless of the situation your business is in, having a strong backup and recovery plan lets you be prepared for any eventuality. 

Today, there are a lot of different ways that you can back up your data and applications, but there really is only one that offers onsite and offsite backup, incremental backups, and the ability to recover data on demand. This solution is what we call a BDR. Short for backup and disaster recovery, our backup service allows you to configure the backup solution to fit your company’s demands, while also providing all the high-end redundancy features that any business could need. 

If your business is looking to protect its data from the litany of ways it can be corrupted or lost, the BDR is right for you. Call Coleman Technologies today at (604) 513-9428 for more information.

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How to Encourage Collaboration in Your Place of Work

Have Them Socialize Outside of the Office

Let’s look at how kids behave for a moment… if told to partner up, they—almost automatically—gravitate toward their friends, the people they are comfortable spending time with. Your employees will do the same, both in and out of the office.

Collaboration greatly relies on some level of trust and familiarity, which is most effectively developed outside of the professional environment. Encourage your staff to socialize outside of work hours, or even treat them on occasion, on one condition: no shop talk. While your employees may not all be fast friends afterwards, they’ll understand one another much better and be able to work more effectively.

Tell Them What You Want

Speaking of efficacy, make sure your team understands what you expect from them in terms of results. This goes double when collaborative work is involved. A clear understanding of a task makes it easier to determine how to accomplish it, and how their combined efforts can best serve their purpose.

Walk the Walk

If you really want your team to work collaboratively, make the first move and involve yourself in the process. “Rank” or “position” should have no bearing on how able someone is to participate in a collaborative process, and there is no telling who could be struck with inspiration. Actively seek input from your team and demonstrate how you want your employees to work together.

Use Your Resources Wisely

While there’s a time for either, there is a difference between combining your resources to accomplish a given task and having your employees collaborate. The former is great if a lot of a single task needs to be finished quickly, but if a complicated process needs to be completed, it helps more to give the task to a group of people who have different proficiencies. This way, you have a better chance of the necessary skills being present in the group.

Acknowledge Accomplishments

A team that doesn’t feel appreciated is a team that won’t accomplish much. Why would they, if it doesn’t seem to matter whether they excel, or put out a thoroughly mediocre performance? This is especially the case if a single member’s performance is publicly singled out, as though they did all the work.

To encourage your team to perform well as a group, make sure that the entire group receives some recognition of their combined efforts.

Make Collaboration the Easy Option

Regardless of how motivated your team may be to collaborate with one another, it just isn’t going to happen if they don’t have the opportunity or means to effectively do so. While this may have been a more reasonable obstacle in the past, today’s available technology invalidates any excuse your team may have… mostly due to the Internet serving as the greatest collaborative tool the world has ever seen. The easier the collaborative process is, whether you lean on an Internet-based application or an internal resource or both to simplify things, the more likely it is for your employees to work with each other.

We’re Here to Help.

Coleman Technologies is ready and willing to deliver the solutions you need to promote collaboration among your staff. Give us a call at (604) 513-9428 to hear more about your options.

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Tip of the Week: 5 Ways to Maximize Productivity, According to Experts

Two-Hour Solution

Roger Seip, author of Train Your Brain for Success, took a proactive and prepared look at productivity by developing his Two-Hour Solution. The idea is to take two hours to plan out a schedule to follow each week, based on how your plans and goals culminated the week before. Investing this time should allow you to make the most of your available time to accomplish what you want to accomplish.

The reason that this is different than simply going over your calendar each week is the fact that, if guided by the Two-Hour Solution, you’re figuring out how the time you’re spending contributes to your goals. “Green time” is time that helps you generate financial capital, while your “red time” is the time that you spend preparing for green time, without generating any profit. To account for the wrench in the works that would ordinarily throw off your schedule, you also include “flex time” to provide a buffer. What’s left is your “re-creation” time, where you recover from your productive endeavors by doing the things you want to do.

Prioritizing

Steven Covey is an educator and a businessman who came up with a philosophy to living a full life that can also apply to life in the office.

Consider your big priorities, your more flexible responsibilities, and your rote tasks in the workplace as large rocks, smaller stones, and sand, respectively. Your time is a bucket, ready to be filled with these items as you see fit.

Let’s say you decide to start with the “sand,” before trying to cram in the “rocks” and “stones.” Chances are pretty good that you won’t be able to accomplish very much at all, at least nothing of any circumstance. However, if you prioritize the more impactful rocks, then the stones, and fill in the rest of the space with your sand, your bucket—or workday—is then used as productively as possible, and anything you didn’t get to complete isn’t of consequence.

Two-Minute Rule

While there are countless variables that can potentially influence the amount of time a task will take to complete, you eventually get a feeling for the typical duration, right? So, some tasks can predictably take a significant amount of time, while others take almost no time at all to make it through. The idea of the Two-Minute Rule, thought up by productivity consultant David Allen, takes advantage of that difference. His strategy: if a task will take two minutes or less, do it.

If that seems too simple, it kind of is. The philosophy behind the Two-Minute Rule is to build up your motivation to tackle the larger responsibilities by successfully completing smaller tasks. Think about it—every task, regardless of how large it is, can be broken into smaller, more manageable chunks, chunks that can take mere minutes to complete. Once you’ve completed enough of these two-minute tasks, it only makes sense to see the greater responsibility through… and with the progress you’ve already made supporting you, completing it seems that much more feasable. 

The Blastoff Method

Entrepreneur and motivational speaker Mel Robbins devised this practice to help overcome the mental blocks that encourage us to procrastinate rather than doing things that are good for us. Robbins posits that, by hesitating, we put the brain into “protection” mode—by thinking about everything that needs to be done between point A and point B, your brain ultimately prevents you from doing what you need to do. However, if that hesitation can be avoided, your productivity (or, by Robbins’ original theory, your well-being) will see benefits.

Her solution is to close the gap that hesitation creates between your capability to do a task and your perception of that task. Her recommendation is to, quite literally, treat yourself like a rocket and count down to your action. Focus on counting down…5,4,3,2,1… and act immediately, before your thoughts get in the way.

Scientifically, by doing so, you are bypassing a behavioral process and resetting an established habit loop… allowing better, more productive habits to be created instead. Give it a try next time you encounter a task you want to avoid starting.

Create a Time Crunch

We’ll wrap up with another method that Roger Seip came up with. If you really feel you work better on a deadline, add a bit of a hurdle as you are scheduling your “green time” … give yourself less time than you think you’ll need. The pressure can help you to focus. Naturally, you need to avoid any flex time you have assigned for this to work.

What methods do you use to keep yourself focused and productive? Do any of these approaches sound like something you want to try? Let us know in the comments!

For the technology solutions that can also help you improve your practical productivity, talk to us! Give us a call at (604) 513-9428 to discuss your options.

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How Secure is Your Use of Cloud Solutions?

To do so, we’ll be discussing the concept of cloud security, which is pretty much what it sounds like: security concerning the data, infrastructures, and applications that are hosted in the cloud. In many ways, these considerations aren’t all too different than the ones that would be involved with your local IT. When really boiled down, any security you have implemented should meet a few benchmarks:

  • Assurance that data/solutions are safe
  • You have a transparent view of your security’s status
  • Instant alerts to unusual events and issues
  • These events and issues can be followed back to their source and addressed

Of course, we don’t mean to say that everything is identical between the security of your local infrastructure and a cloud system. We just wanted to establish this as the foundation of any security you implement.

Demystifying Cloud Security

By its nature, cloud computing can be intimidating, especially when you start to consider how it has impacted the business technology landscape. Fortunately, many of the security considerations that cloud now demands aren’t necessarily huge leaps from what your security should be normally. Let’s walk through a few differences between traditional security and what is required in the cloud.

Different Perimeters to Protect

Consider how data can be protected when it is localized. You can effectively prevent a lot of threats just by preventing access to the area where your data is stored. The cloud makes this significantly more difficult by being so very connected.

However, if you know this moving forward, you can adjust your security to meet these needs. One effective way to do so is to make sure that all data to be stored in the cloud is encrypted, and that access to the cloud itself is protected with multi-factor authentication requirements with the appropriate best practices baked in.

More Advanced Threats

Unfortunately, not even cloud providers are immune to attacks. The development of Advanced Persistent Threats (which you may see referred to as APTs) and other means of breaching data make it difficult to be sure that your data is truly safe. While the jury is still out on how these threats can be overcome, you need to accept the responsibility of keeping up with the practices that can help in the meantime.

Software Challenges

As the cloud relies on software to deliver hosted data, there is an assortment of potential variables that need to be addressed. Therefore, the cloud needs to have security controls in place to address these variables as they present themselves. This is the case whether data is being transported at the time, or if it is filed away.

Coleman Technologies can assist you with your data security needs, as well as assist you with whatever cloud implementation you decide to put into place. To learn more, reach out to us by calling (604) 513-9428.

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More Industries are Seeing Accountability and Security with Blockchain

What is “Blockchain” Anyway?

Blockchain is defined as a distributed ledger system that creates a single encrypted and unalterable file whenever any transaction is made to help preserve its continuity. As every device involved in the blockchain helps to store it, the blockchain itself is unprecedentedly transparent. This allows business systems to be both more accountable, and secure.

Accountability

Let’s return for a moment to how the blockchain works—each time a transaction of any kind is made, be it adding new data or revising some that already existed, a new “node” (think of it as another link in the chain) is created to document the transaction and encrypt it. As a result, you wind up with a running record of reliable data. As you might imagine, this offers itself quite well to many industries.

Banking and Financial Services

With the importance of the record-keeping that these organizations maintain being so apparent, it only makes sense that blockchain is used to automatically keep track of where funds are being moved.

Real Estate

Real estate processes are notoriously intricate and confusing. Blockchain provides an option that could make the entire experience of buying and selling real estate much more transparent.

Wills and Inheritances

Tragically, wills and inheritances can be very hotly contested, and their veracity may be called into question. The transparent and immutable logs of the blockchain could eventually lead to many fights being averted in the future.

Voting

Elections now face more scrutiny than ever before, as votes are counted, recounted, contested, and recounted again. Using the blockchain could help to eliminate most challenges and issues that call the integrity of an election into question.

Supply Chain Management and Logistics

Managing all the moving pieces of a supply chain could be made much simpler by integrating blockchain technology. Goods and resources could be easily tracked and directed where they need to go, with confirmation when they arrive at their destination.

Security

Communications have gone digital, with unprecedented numbers sent and received each day. As more people than ever rely on these communications for a variety of reasons, data sharing needs to be more reliably secure. The blockchain is well suited for this task, as each transfer of data remains fully transparent, while the data contained in the nodes remains undisclosed. This technology can even be safely used to hold parties to their shared agreements by facilitating proper compensation once certain requirements are met. These capabilities will likely lead to advancements in:

Education

Consider how many files any educational institution needs to maintain and verify, and the amount of personal information shared in these records. Blockchain makes it so that these paper files are no longer necessary, while also making it easier to verify registration, management, and financial aid-related data.

Healthcare

Any patient who needs to see multiple physicians knows the frustration of working with providers who operate in different healthcare networks. However, healthcare has a good track record with embracing innovative technology solutions. Introducing blockchain could ultimately lead to self-managed healthcare records.

Stock Trading

There are many ways that stock exchange processes could be made better with the assistance of blockchain technologies. Two clear improvements: convenience, and of course security.

Public Records

Many states are still overly reliant on paper documents, which are very easy to alter and otherwise manipulate (never mind steal). Shifting to digital documents that are supported by blockchain could do a lot to reduce fraud, ensure accountability, and generally improve security.

The Internet of Things

IoT devices are overwhelmingly insecure, but if they were decentralized through the blockchain, some of this insecurity could be resolved.

To learn more about blockchain technology, feel free to call Coleman Technologies to discuss it, as well as the options you currently have to leverage for your business. Reach out at (604) 513-9428 today!

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About Coleman Technologies

Coleman Technologies has been serving the British Columbia area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

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