Coleman Technologies Blog

Coleman Technologies Blog

We can give your organization comprehensive IT services and 24/7/365 live support for a predictable monthly fee. Stop stressing about technology, and start focusing on growing your business.

Is Data a Commodity? Maybe Not, but It Is an Asset

Today, many of the largest and most lucrative companies in the world, Google, Apple, AT&T, Amazon, Verizon, Facebook and Microsoft are all, more than manufacturers of computer-based goods and services, data brokers. These data brokers create services that they then sell to advertisers that allow them to target you based on the information these companies have of you, which can accurately tell how and what to sell you.

Since nearly everyone has a near-ubiquitously-connected experience there is a lot of data collected, bought, and sold every year and it’s big business. Facebook, a company whose main revenue stream is from selling advertising, made a net profit of nearly $16 billion in 2017. This tells us that if you have people’s data, you have people’s hopes, fears, and dreams, which means you can pretty easily get someone to pay you for access to that information.

For small businesses it’s much less lucrative. In fact, all the data your organization needs to keep, is probably necessary to simply do business, not to sell to advertisers. Facebook voluntarily gets a lot of personal information from every one of their users, as where the typical small business often has to strategize to just get a name and a phone number. The information that is sensitive (mostly customer information that you collect) has a lot of value to the people looking to steal it. So while you aren’t making billions of dollars selling consumer profiles, it is still a mightily important part of doing business, and needs to be secured.

Is Data a Commodity?
Technically speaking, it isn’t. Since a commodity’s value is based namely on its scarcity and the amount of capital that needs to be put up to create it, in both resources and labor, the data that is being purchased isn’t really a commodity. In lieu of the dissolution of the U.S. Net Neutrality laws, this has created the argument in the U.S. that since now it’s up to the telecommunication companies how they want to manage (or more accurately bill) data consumption, that they would throttle and tier service, something that isn’t possible with a true commodity, where there are laws prohibiting those types of practices.

On the other hand, Internet access is something that a majority of the commerce requires, and delivering data is in itself an expensive endeavor (infrastructure spending, development, utility costs, etc.) so telecoms, who are seeing their would-be profits syphoned by over-the-top content providers, and publicly demonized as a result of a very public lobbying effort to gain control of the ability to implement some sort of prioritization strategy, have to find a strategy to sustain their ability to get a workable return on their investments.

Securing Your Organization’s Data
Regardless of what your view of data is, it’s an important resource for your organization, and as mentioned above, it needs to be secured. For one of your company’s most important resources, data can be lost relatively easily, so there needs to be a concerted effort to keep your network and infrastructure free from the threats that could put your data at risk. At Coleman Technologies, that’s what we do. We ensure organizations like yours get the professional IT expertise you need to work efficiently, effectively, and securely in what is the most turbulent time in computing history. With the litany of threats your business faces everyday, you need experts that have your back. We offer:

  • Backup and disaster recovery: With a comprehensive backup and disaster recovery system in place, all of your organization’s data is safe, redundant, and able to be restored on demand.
  • Proactive monitoring and management: By keeping a dedicated eye on your network and infrastructure, our technicians can be proactive.
  • Patch management: By keeping all of your organization’s software up to date with the latest threat definitions, you can ensure that your software isn’t going to be a problem.
  • Access control and threat detection: By having full control over who can access what, and a complete view of the entire network, we can keep people who aren’t supposed to see certain information from accessing it.
  • Training: Most times, your own staff is responsible for data breaches and malware. We can train you all on what to look for to ensure that you are doing your best to keep your network and infrastructure free from threats.
  • Around the clock support: If three out of every four businesses deal with phishing emails, and over 95 percent of all phishing emails deliver ransomware, chances are that if a mistake were to be made, you will need immediate IT support. Our support and help desk can remediate a lot of your security issues to keep downtime to a minimum.

With data such a major part of doing business today, ensuring you have the right solutions and support in place to be confident that any situation you face will be managed before it becomes a problem is in itself a benefit. Call Coleman Technologies at (604) 513-9428 for more information.

 

0 Comments
Continue reading

Efficiency Is More Likely to Produce Business Success

Operations change over time. It’s likely that your business’ operations don’t even remotely resemble what they were in previous years. For example, mobile technology first became more popular for computing around the year 2013, and “unified communications” was a hot commodity in the business world. Nowadays, productivity and collaboration solutions using mobile devices are some of the most basic solutions out there.

Many organizations fall into the trap of believing their past successes guarantee their future, but this isn’t necessarily the case. The reverse could be true. Here are some questions to ask if you suspect that your organization could be falling into complacency:

  • Are any potential changes or growth opportunities avoided or rebuffed through the use of highly selective facts?
  • Do conversations amongst your team skirt around topics like new markets, possible competition, or other developing business opportunities?
  • Are failures used to postpone new attempts instead of as learning moments?
  • Do meetings frequently end in a holding pattern?

Any of the above questions indicate whether or not a business has gotten too comfortable, preventing them from making sound decisions. Thankfully, once you’ve identified this complacency, it becomes easy to resolve it. Try asking these questions about your business, its policies, and its culture:

  • Is there any way that your processes could be made more efficient?
  • Does your business plan reflect the goals that your business is currently striving for?
  • Is your service offering a good fit for your current audience? What needs will they have in the near future?
  • Are there any technologies that could soon cause a disruption in your market, or could be used as an invaluable tool?
  • How engaged are your employees?

Answering these questions will give you all the ammunition you need to put together a solid understanding of what your business needs to do on both a local and industrial level. Of course, this can be challenging as well, as you might encounter issues that need to be resolved before you can make progress as a business.

Coleman Technologies can help your business implement IT solutions designed to keep your business running efficiently while still maintaining the status quo. To learn more, reach out to us at (604) 513-9428.

0 Comments
Continue reading

Small and Medium-Sized Businesses are Using Enterprise Technology

Need #1: Security

In order to be successful, a business needs to have the security necessary to protect its resources. The first step to accomplishing that, is to identify any weaknesses in its infrastructure through a preliminary IT evaluation known as an IT risk assessment. This assessment can reveal where a business is the most vulnerable. At that point, these flaws can be mitigated using tools like firewalls, antivirus, and multi-factor authentication - tools that either SMBs or enterprises can (and do) use.

With SMBs increasing their use of cloud services, a large portion of this process should be fulfilled by the cloud provider. However, the business leveraging the cloud provider needs to make sure that the provider they have selected is able to uphold what they have promised as part of their service-level agreement. If this is the case, the SMB could find themselves in the position to leverage enterprise-caliber security solutions, for a cost that fits their budget.

Need #2: Data Storage

While their budgets put enterprise businesses in a much more favorable position to create an infrastructure that can contend with their operational needs, this is not to say that SMBs are left without any options. Any good data storage solution will perform well based on a few benchmarks: how well it works, how often it works, how easily it can be accessed, and how easily its contents can be searched.

The enterprise business has quite a few options to leverage, such as data tiering (where data of differing importance is stored on different servers) and higher-performing data storage solutions. If this is starting to sound expensive, it is - but again, thanks to the cloud, SMBs aren’t left without options, either. With scalable Infrastructure-as-a-Service and Platform-as-a-Service being available for a much more affordable rate, SMBs are able to leverage the advanced tools that would otherwise only be available to corporate-level businesses.

Interested in leveraging some of these capabilities in your business, or want to find out more? Reach out to the professionals at Coleman Technologies! We have the experience necessary to bring your information technology to the corporate level. Reach out to us at (604) 513-9428 to learn more.

0 Comments
Continue reading

Tip of the Week: How to Set your Default Video App in Windows 10

As with any applications on your device, you’ll have a variety of first and third-party applications that can be set as your default apps. Here are the steps to make this happen:

  • Click the Windows icon at the bottom left-hand side of the taskbar.
  • Click on the gear icon to open up your Settings.
  • Select Apps.
  • In the left-hand column, click on Default Apps.
  • In the right-hand side of the Default Apps screen, you can see the various types of files that will be opened by specific apps.

Changing your default video playback settings is also easy to do. From the Video playback option in the Apps section, you can enable streaming content at high dynamic range quality, process video for more enhanced quality, play back video in either a high or low resolution based on preference, and change how video is played based on battery life. You can pick from prioritizing video quality or battery life--whichever you prefer.

Before making any changes to your computer, we recommend speaking with the technology professionals at Coleman Technologies. This prevents you from making any changes to hardware or software settings that could cause frustrations for you and your staff. To learn more about the services we provide, reach out to us at (604) 513-9428.

0 Comments
Continue reading

Know Your Cables

USB Cable Types

The Universal Serial Bus cable connection is perhaps the most common. Its accessories and peripherals utilize the USB port, which is seen on most devices. However, there are many different types of USB technology, each of which are supported by various connections.

Type A connections support USB 1.0, 2.0, 3.0, and 3.1, with transmit speeds ranging from 1.5 MB/s to 1.25 GB/s. These connections are the most common ones found on at least one end of every USB cable.

Type B connections also support USB 1.0, 2.0, 3.0, and 3.1. These were once used for connecting a printer or similar device to a computer, but they are being slowly phased out.

Mini and Micro both support USB 2.0, with mini USB connections being used for some older devices. Those that don’t use mini USB connections have been replaced by Micro-USB, and even those are being phased out for Type C connections.

Type C connections, also sometimes referred to as USB-C, support USB 3.1, 3.2, and the upcoming USB 4 standard.

It’s likely that the future of USB technology is USB-C taking over, mainly due to the connection type and its backwards-compatibility, enabling much faster data transfers.

Display Cables

VGA Cables

The Video Graphics Array cable is less popular these days due to its analog video signal being replaced by digital. Even so, there is likely to be a VGA port on your video card or display.

DVI Cables

VGA cables were phased out during the turn of the century and replaced by Digital Visual Interface cables. DVI is known for having many different types, all of which have their own capabilities, but they have been replaced by modern display cable types at this point.

DisplayPort Cables

DisplayPort cables were introduced with the intention of replacing both VGA and DVI cables, as they are capable of transmitting both video and audio signals. There are many different kinds of DisplayPort out there, but the important thing to note is that they are compatible with each other. DisplayPort can also be used in conjunction with HDMI and USB if there is an adapter used. These days, DisplayPort is used to attach a monitor to another device.

HDMI Cables

High-Definition Multimedia Interface cables are used to send modern standard digital signals. Five different types of HDMI exist today, but it’s most likely that you’re familiar with Type A. You may have also seen Type C for digital cameras, or Type D for mobile devices.

Networking Cables

SATA

Serial Advanced Technology Attachment cables create a connection between a computer’s motherboard and a storage device. These offer quick data transfer speeds compared to their predecessors, the Integrated Drive Electronics cable.

eSATA

eSATA cables are basically the same as SATA cables, only for external devices rather than internal components. These connections aren’t as common anymore, as USB technology has grown so quickly that it has eclipsed their speed.

Ethernet

A local area network takes advantage of ethernet cables. These cables are those that connect to your modem, router, and computer. They are easy to distinguish from other cables, as they look quite similar to telephone cables from way back when.

We hope that we have cleared up the difference between some of the everyday cables, but honestly, managing them can be a pain. Coleman Technologies can help your business make heads and tails of the various cables your organization might need to manage. To learn more about what we can do for your business, reach out to us at (604) 513-9428.

0 Comments
Continue reading

About Coleman Technologies

Coleman Technologies has been serving the British Columbia area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

get a free quote

Recent News

If you feel like you have too many browser tabs open at any given time, then you'll be happy to know that you can sometimes save certain browser tabs as a standalone application on your device. This will give them their own icon and make accessing th...

Contact Us

20178 96 Avenue, C400
Langley, British Columbia V1M 0B2

Mon to Fri 9:00am to 6:00pm

support@coleman.biz

(604) 513-9428

Coleman Technologies Inc Proud Member of

Image
Image
Image